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Apple sells wireless charging AirPods, cancels charger days later – TechCrunch

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“Works with AirPower mat”. Apparently not. It looks to me like Apple doesn’t treat customers with the same “high standard” of care it apparently reserves for its hardware quality. Nine days after launching its $199 wireless charging AirPods headphones that touted compatibility with the forthcoming Apple AirPower inductive charger mat, Apple has just scrapped AirPower entirely. It’s an uncharacteristically sloppy move for the “it just works” company. This time it didn’t.

Given how soon after the launch this cancellation came, there is a question about whether Apple  knew AirPower was viable before launching the new AirPods wireless charging case on March 20th. Failing to be transparent about that is an abuse of customer trust. That’s especially damaging for a company constantly asking us to order newly announced products we haven’t touched when there’s always another iteration around the corner. It should really find some way to make it up to people, especially given it has $245 billion in cash on hand.

TechCrunch broke the news of AirPower’s demise. “After much effort, we’ve concluded AirPower will not achieve our high standards and we have cancelled the project. We apologize to those customers who were looking forward to this launch. We continue to believe that the future is wireless and are committed to push the wireless experience forward,” said Dan Riccio, Apple’s senior vice president of Hardware Engineering in an emailed statement today.

That comes as a pretty sour surprise for people who bought the $199 wireless charging AirPods that mention AirPower compatibility or the $79 standalone charging case with a full-on diagram of how to use AirPower drawn on the box.

Apple first announced the AirPower mat in 2017 saying it would arrive the next year along with a wireless charging case for AirPods. 2018 came and went. But when the new AirPods launched March 20th with no mention of AirPower in the press release, suspicions mounted. Now we know that issues with production, reportedly due to overheating, have caused it to be canceled. Apple decided not to ship what could become the next Galaxy Note 7 fire hazard.

The new AirPods with wireless charging case even had a diagram of AirPower on the box. Image via Ryan Jones

There are plenty of other charging mats that work with AirPods, and maybe Apple will release a future iPhone or MacBook that can wirelessly pass power to the pods. But anyone hoping to avoid janky third-party brands and keep it in the Apple family is out of luck for now.

Thankfully, some who bought the new AirPods with wireless charging case are still eligible for a refund. But typically if you get an Apple product personalized with an engraving (I had my phone number laser-etched on my AirPods since I constantly lose them), there are no refunds allowed. And then there are all the people who bought Apple Watches, or iPhone 8 or later models who were anxiously awaiting AirPower. We’ve asked Apple if it will grant any return exceptions.

Combined with an apology for the disastrously fragile keyboards on newer MacBooks, an apology over the Mac Pro, an apology for handling the iPhone slowdown messaging wrong, Apple’s recent vaporware services event where it announced Apple TV+ and Arcade despite them being months from launch, and now an AirPower apology and cancellation, the world’s cash-richest company looks like a mess. Apple risks looking as unreliable as Android if it can’t get its act together.



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Apple boosts employee pay as workers attempt to organize

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Enlarge / The branding on the front of an Apple Store retail location.

Apple plans to raise the starting pay of its hourly workers, according to a Wall Street Journal report. In the US, employees’ pay will be at least $22 per hour, which could be higher in some markets. That’s 45 percent higher than it was in 2018.

Additionally, Apple plans to increase starting salaries for corporate workers in the United States. It will also move up some employees’ annual reviews by several months to enact pay increases as soon as July.

In a statement, an Apple spokesperson said:

Supporting and retaining the best team members in the world enables us to deliver the best, most innovative, products and services for our customers. This year as part of our annual performance review process, we’re increasing our overall compensation budget.

There are likely several reasons for this move. First, businesses of all sizes are having a harder time attracting and retaining talent in this stage of the COVID-19 pandemic.

Apple could be facing more challenges than other big tech companies because of its efforts to get employees back into physical offices (though that doesn’t apply to hourly retail workers). It has repeatedly attempted to call employees into offices more days per week, but it has delayed those moves several times due to COVID-19 surges and organized employee resistance.

Apple recently lost an AI/machine learning leader who specifically cited the company’s remote work policy as a reason for his departure. Last week, the company postponed an imminent requirement to bring office workers back on-site for three days a week.

Economic factors are at play, too. Inflation has been at its highest in decades, contributing to pay dissatisfaction. The recent volatility of tech stocks could also be a factor. Tech companies like Apple sometimes seek to entice workers with stock options on top of salary and other compensation, but current and prospective employees might feel less enthusiastic about stock benefits right now.

Finally, retail workers at three US Apple Store locations have announced unionization plans. Some union organizers called for Apple to increase its base hourly pay.

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Modular Panasonic Toughbook has 8 replaceable parts, 1,200-nit screen

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Pansonic’s rugged Toughbook line expanded this week with the Toughbook 40. The new laptop carries many of the hallmarks of its predecessor, including military-grade durability specs and swappable parts, with some upgrades in size and display.

Toughbooks have durable designs meant to withstand long drops (as much as six feet, in this case) and challenging conditions, like rain. But another standout characteristic is their modularity. The Toughbook 40 has eight parts made to be easy to repair or upgrade: the battery, RAM, storage, and keyboard, plus four expansion areas. Various types of expansion packs are available, including an optical drive, fingerprint and barcode readers, and extra I/O ports, batteries, and storage.

Modularity.

In a FAQ (PDF), Panasonic said you can access most of the expansion areas with a screwdriver and some screws, while some only require you to use a slide lever. IT managers can lock down the SSD or expansion areas with a screw. According to Panasonic, there are 6,048 ways to build the Toughbook.

At 7.4 lbs, the 14-inch Touchbook 40 is 1.2 lbs lighter than the preceding laptop, the 13.1-inch Toughbook 31. That’s several pounds heavier than today’s ultralight laptops, but Toughbooks are built for extreme cases, like military and law enforcement use.

At 1,200 nits, the laptop’s 1920×1080 touchscreen is fit to use in a sunny room or outside. Panasonic didn’t specify battery life at that extreme brightness but claims that the PC can last up to 18 hours on the MobileMark 2014 benchmark and 36 hours if you get a second battery.

The laptop’s resistive touchpad has a 60 percent larger area, and it can be used while wearing gloves or during rain.

Inside, the Toughbook 40 has up to an Intel Core i7-1185G7 with Intel Iris Xe integrated graphics (a discrete, unspecified GPU will be coming at some point). The laptop is configurable with up to 2TB of storage, upgradeable via a quick-release latch, and up to 64GB of DDR4 RAM. Additionally, there’s a 5 MP webcam and the option for 4G or 5G connectivity.

The laptop starts with two USB-A ports and a Thunderbolt 4 port.
Enlarge / The laptop starts with two USB-A ports and a Thunderbolt 4 port.

In Panasonic’s announcement, Toughbook GM Craig Jackowski said the Toughbook 40 is the “most rugged” of the series. It meets the MIL-STD-810H and MIL-STD-461H military specifications and is CID2-certified for use in hazardous environments. It is IP66-certified, protecting it against dust and powerful water jets.

On the security side, the laptop has an encrypted OPAL SSD with optional FIPS, TPM 2.0, Intel Hardware Shield, and Microsoft Secure-core PC. The Toughbook 40 also introduces a “Secure Wipe” feature that “wipes the contents on the drive in a matter of seconds,” according to Panasonic.

Aimed at businesses and the public sector, the Toughbook 40 will start at $4,899 when it comes out in late spring, Panasonic’s announcement said. If you’re seeking something with a more digestible price, the 13.5-inch, DIY-friendly Framework laptop just got 12th Gen Intel CPUs.

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The Google Pixel Foldable is reportedly delayed to 2023

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Enlarge / The Oppo Find N. Google’s Pixel foldable is expected to have a similar aspect ratio.

Oppo

At Google’s recent I/O conference, we heard about a lot of upcoming Google hardware, including the Pixel 6a, Pixel 7, Pixel Watch, and even a Pixel Tablet, which isn’t due out until sometime in 2023. We didn’t hear anything about a Pixel foldable, though.

Still, we know something is in the works since the Google Camera app included the detection flag “isPixel2022Foldable” alongside flags for other Pixel devices. So what’s the deal?

The Elec reports that the Google foldable is delayed until 2023. This would mark the second time the foldable has been delayed, as it was originally due out late last year. It seems that the original plan was to release the product alongside Android 12L, aka 12.1, the tablet-and-foldables-focused Android release. Google often tries to develop Android builds and new hardware simultaneously, but making hardware is difficult.

Google's outline of the Pixel foldable, which was included in Android 12L.
Enlarge / Google’s outline of the Pixel foldable, which was included in Android 12L.

Google and Samsung are partnering up for Wear OS and the Google Tensor SoC, and the Pixel foldable is likewise expected to use a lot of Samsung parts. That means a Samsung Display-made flexible OLED display on the inside, flexible “ultra-thin glass” for added rigidity, and a hinge from Samsung’s hinge supplier.

The display sizes are 7.57 inches inside and 5.78 inches outside. That’s close to the Galaxy Z Fold 3 but not exactly the same. 9to5Google found simplified animations of a Google Foldable in Android 12L, and they suggest that Google’s phone will open to a wider aspect ratio than Samsung’s, which would put it more in line with the Oppo Find N.

You can’t blame Google for not wanting to rush a foldable to market. Users still regularly report cracked displays, even from Samsung’s third-generation foldable; combined with the device’s $1,800 price tag, that makes it a tough sell.

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