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Australia is at a three-year low for TIO complaints

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(Image: Comms Alliance)

The Australian telecommunications industry body Communications Alliance is revelling in a three-year low on its Complaints in Context report.

Measuring complaints per 10,000 services made to Australia’s Telecommunications Industry Ombudsman (TIO) for the period covering October to December 2018, the report now has a metric of 6. Throughout 2018, the metric fell from a high of 9.3 to its current level.

The order of the telcos measured in the report has stayed consisent, with Optus topping out at 6.9 complaints per 10,000 services, followed by Telstra at 6.6, Vodafone with 3, and Amaysim and Pivotel recording 0.5 each.

“A full year of improvement demonstrates without question that the hard work by telecommunications providers is reaping dividends for customers,” Comms Alliance CEO John Stanton said.

“This has been a multi-faceted effort, and collaboration between industry, government, and regulators has been an important part of this success.”

The TIO escaped from being axed last year, when Part A of the Consumer Safeguards Review, which focused on complaints handling, saw the Australian government decide against abolishing the Telecommunications Industry Ombudsman.

“[There was] near universal support from both consumers, industry, and other industry Ombudsman schemes for EDR [external dispute resolution] in the telecommunications sector to continue being provided by the TIO, but acknowledgement that improvements could be made to the TIO Scheme,” the review said.

“The review suggests that it would be appropriate to implement reforms to the current TIO scheme rather than establish a new EDR body at this time. This approach would see the existing EDR arrangements maintained, but further reformed and enhanced.”

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Intel Reveals Arc GPU Pricing As It Goes Head-To-Head With Nvidia

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At $329, the Intel Arc A770 doesn’t directly compete with the RTX 3070, but it’s vying for a spot among the affordable cards that can competently push a smooth 1440p gaming experience — to what effect is anyone’s guess right now. Early benchmarks suggest it should be able to manage under a decent load in most games. In fact, it’s expected to outpace even the 3060 Ti with enough optimization time, and may even come close to the 3070’s potential by the end of its lifecycle, all with less power draw.

Right now, the Arc A770 is the most powerful chip in Intel’s lineup, with equal amounts of both Ray-Tracing and Xe cores for a total of 32 each. It comes in 8GB and 16GB configurations with a 2.1GHz base clock and up to 560MB/s bus speed. Intel suggests it offers a 2x improvement there. We’re not sure which competing GPU it targeted to tout that figure, but we do know it handily beats the RTX 3060, at least according to Intel.

There’s also XeSS, Intel’s highly efficient supersampling technology that should offer sharper graphics and improved antialiasing without major performance hits. We’re said to be seeing up to a 65% performance improvement in that area, but we’re not sure which exact card Intel is judging against. There is a decent list of titles ready to support it at launch, and surely Intel is buttering the palms of its partners to attract more as time rolls on.

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LG’s Rollable Phone Is Dead, But Samsung Will Give You A Slidable Screen Instead

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Choi didn’t go into detail about the screen resolution figures and whether the slideable concept was an OLED panel or an IPS LCD screen. In May 2022, Samsung Display showcased a few screen innovation prototypes, and one among them was a slideable OLED panel. However, it was geared toward phones with an Android UI running on them instead of PCs. We also don’t know if Samsung only plans to sell slideable panels for PCs, or whether it will be the first brand to actually make one such PC. Unlike its foldable smartphones that come in clamshell and tablet hybrid form factors, Samsung has been playing it relatively safe with its lineup of Galaxy Book laptops.

But that’s not where the tale of uncertainty for innovative PC form factors ends. Microsoft hasn’t really been keen on optimizing Windows for crazy form factors like foldables, and now, slideable PCs. In fact, the company abandoned its own ambitious dual-screen foldable PC, the Surface Neo, after announcing it at the 2019 hardware launch event. In fact, Microsoft even dumped the Windows 10X project, which was set to power foldable touchscreen-first PCs like the Surface Neo. With such as shaky history, any OEM on the planet would think twice before burning millions of dollars to make a slideable PC with a poorly optimized operating system to boot.

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2023 Bentley Bentayga EWB First Drive: Living Like The Super-Rich

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Beyond the longer rear doors, what you don’t see are the mechanical changes. This is, Bentley is at pains to point out, no simple stretch of the regular SUV. There’s an entirely new underbody, unique to this Bentayga, and 2,500 or so new parts compared to the existing short wheelbase car. Enough that th automaker is insisting that this is effectively a new, standalone line, rather than just a derivative.

The 4.0-liter twin-turbocharged V8 is carried across, here tuned for 542 horsepower and 568 pound-foot of torque, along with all-wheel drive and an eight speed, dual-clutch transmission. 0-60 mph arrives in 4.5 seconds, Bentley says, just a tenth of a second slower than the standard wheelbase SUV with the same engine. Surging out of tunnels like a silicone-lubed lobster down a length of cast iron pipe, the Bentayga’s healthy torque feels like a happy precursor to the automaker’s all-electric evolution.

Right now there’s no sign of a hybrid Bentayga EWB, or one using Bentley’s mighty W12 engine. The latter propels the Bentayga Speed from 0-60 in a mere 3.8 seconds, and bests the EWB’s 180 miles per hour top speed by another 10 mph, but it’s a heavy powertrain. With the Bentayga EWB V8 already 13 pounds heftier than the Bentayga Speed W12, and a couple hundred pounds more than the regular Bentayga V8, it’s clear that pairing the longer SUV with the twelve-cylinder engine would result in a something even beefier.

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