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BioWare’s ambitious Anthem is off to a rough start as players bring servers to their knees – TechCrunch

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The gaming world is excited to play Anthem, BioWare’s answer to Destiny and other big-budget online shooters — but an exclusive preview weekend for the mech-flying game has struggled to get off the ground. Of course, it wouldn’t be a game launch these days without a few hiccups to spice things up, but it is a little embarrassing.

The 40-gigabyte demo was made available today to those who had pre-ordered the game, as well as press and other “VIPs.” The game, announced last year at E3, is a loot-focused shooter where you pilot mechs through a huge open world, engage in cooperative combat and exploration and all that.

At least, so they say. Reports immediately came flooding in on forums and social media that not only was Origin, the service on which the demo is offered, failing to function properly, but that the game itself wasn’t connecting to servers, or if it did, wouldn’t load beyond the intro sequence.

I encountered this myself; after eventually getting loaded and logged in, I managed to get into the starting town area where you will, in the full game, upgrade your gear, accept quests and so on. But when I attempted to launch the first mission or otherwise enter the actual game world, the loading bar would stop about 95 percent of the way done and stay there forever (I waited about five minutes and reloaded a couple times to make sure it wasn’t just my aging rig). Those who made it all the way in complained of lag and glitches.

No one really ever expects a major title, especially one with a major online components, to launch even in a limited way without a few speed bumps, but something like this can really put the brakes on a hype train. Publisher EA admitted to the laundry list of issues from a support Twitter account:

Funnily enough EA Help’s own servers were having trouble as well, so not only could people not play Anthem, they couldn’t report that they couldn’t play Anthem.

Patience is a necessary virtue in today’s AAA game launches, but the people hoping to play this weekend aren’t randos but paying customers; this preview demo weekend was supposed to be a pre-order bonus, but the first day is a bust so far. Considering BioWare and EA knew exactly how many players could be trying to connect today — and those numbers are likely far less than those who will try the open beta or connect on launch day — it’s rather odd that they were seemingly caught so off-guard.

Anthem is certainly promising and the developers have gone out of their way to assure players that many of the hated practices of online games these days would not find a home on their platform. But launch problems always jar the confidence of undecided buyers, and there’s almost no question that the game will be better a month or two after its actual debut. Launch numbers could be affected by players not believing the game is ready to play, and therefore not being willing to pay.

I fully anticipate these issues getting resolved at some point soon, however, and will collect my impressions of the game in a separate post when that happens.

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Google isn’t moving Legacy G Suite users again, despite admin console warnings

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Google

Grandfathered-in “Legacy G Suite” users got a scare recently when another new “transition” message started popping up in the Google Admin console. “The transition to Google Workspace has started,” said the new message that suddenly appeared in people’s accounts. This was after Legacy G Suite users went through a contentious transition last year, where Google’s opening position involved shutting down their accounts if people didn’t start paying, but eventually, it was talked into not doing that. A Google spokesperson tells us the Workspace transition message was “a bug that surfaced an old banner from earlier in the process last year, and our team is working on removing it. More changes are not happening at this time, and those who previously opted-in for personal use are not expected to take any further action.”

We’ve received a few questions about this message, and this Reddit post has people wondering what the deal is, but it’s just a bug. That’s great because Legacy G Suite users have gone through enough already. To recap, Google currently offers businesses the option to pay a monthly fee for a Google/Gmail account that ends in a custom domain name instead of @gmail.com. Today this is called “Google Workspace,” but due to Google’s constant rebrands, it was first called “Google Apps for your Domain,” then “Google Apps,” and then “G Suite.” Google’s custom domain service was not always paywalled and not always exclusively aimed at businesses—it was free from 2006 to 2012. Google even pitched these accounts to families as a way to let everyone have similar email addresses. Some people did so, which means today they are getting a paid service for free.

Don't believe a word of this message.
Enlarge / Don’t believe a word of this message.

Last year, the Google accounting department turned its Eye of Sauron on these long-term users and threatened to take away their nearly 16-year-old accounts if they didn’t start paying a business rate for these formerly free and not necessarily business accounts. After a public outcry, Google eventually left these “Legacy G Suite accounts” alone after making users confirm that they were using their accounts for “non-business” purposes. After that, everything was settled.

Legacy G Suite users are specifically not a part of “Workspace,” which is a paid service. So this new message that popped up yesterday suggests they would have moved to another new service. Even though Google says it’s an error that users could see this message, actually following the prompt would lead you to another error message about “Google Workspace for personal use” which is a product that does not exist. Workspace has tiers like “Business Starter,” and grandfathered-in users are on “Legacy G Suite”, but “Workspace for personal use” is not a thing. Apparently, this was all the beta branding for the original plan last year, and somehow it all got published yesterday.

Enlarge / “Google Workspace for personal use” is not a thing that exists.

Lee Hutchinson

Google Workspace for personal use would be a great product for Google to sell, by the way. We’ve complained before that while Apple and Microsoft both sell custom domain email services to consumers at a reasonable rate, Google does not, only offering business email at much more expensive rates. A big part of the Legacy G suite problem is that these personal users have nowhere to go inside Google.

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Apple Q1 earnings miss the mark almost across the board

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Enlarge / Apple CEO Tim Cook.

Apple reported its earnings for Q1 2023 today, and it was one of the company’s poorest-performing quarters in recent years. It was the company’s biggest decline since 2016 and the first since 2019. Overall revenue was down more than 5 percent year-over-year as the company failed to match sales from the same quarter last year across most of its hardware categories.

iPhone revenue was $65.78 billion for the quarter, down 8.17 percent year over year. Similarly, “Other Products”—which includes the Watch, AirPods, and some other outliers—was down 8.3 percent year over year at $13.48 billion. The real underperformer was the Mac, which was down almost 30 percent at $7.74 billion.

The two parts of the business that did grow were services— which include things like Apple Music and TV+, iCloud, and AppleCare—and the iPad. Services were up 6.4 percent at $20.77 billion, while the iPad grew 29.66 percent to $9.4 billion.

CEO Tim Cook said in the company’s earnings call that Apple faces a “challenging macroeconomic environment.” Besides that, he named two other main factors behind the down quarter: production and supply issues in China and a strong US dollar. Apple struggled to meet consumer demand across many of its products, with shipping sometimes running several weeks behind. Cook said that while Apple might have met analysts’ estimates had the supply issues not been a factor, it’s impossible to know for sure.

On the bright side, Apple says it has resolved many of those supply problems for now and that there are now 2 billion active Apple devices in users’ hands worldwide. And obviously, $117.15 billion in revenue for the quarter is still huge, even if it didn’t meet expectations or match last year.

Apple declined to give guidance on what it expects for the next quarter. It has not done so for any quarter since the pandemic began in 2020.

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Razer’s $280 mouse is covered in gaping holes 

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Razer

There are a lot of cookie-cutter mice out there that, although made by different manufacturers, have the same shapes and features but rely on mild changes in color or sensor specs to differentiate themselves. So when Razer announced the Viper Mini Signature Edition (SE) today, a wireless mouse that looks like it forgot to get dressed, we took notice.

The Viper Mini SE uses a magnesium alloy chassis “exoskeleton,” as Razer describes it. Lines of dark gray stretch across the mouse’s palm area, creating a web-like design and bold, gaping holes. Razer’s using an extreme take on the honeycomb design, which has holes drilled into a mouse’s chassis to reduce weight. However, the typical honeycomb mouse, like the Glorious Model I, has many more holes that are smaller, while the Viper Mini SE has holes that are so big, it looks like you could poke your finger through them.

It'll be easy for dust to fall into those openings.
Enlarge / It’ll be easy for dust to fall into those openings.

Razer

At first look, I’m immediately concerned about the mouse’s durability. Despite what Razer claims, I still think I’m more likely to break a mouse with 18 holes in it than one with none. Large openings can also attract dust and debris, but bigger holes should make the mouse easier to clean with, for example, an air blower than a  honeycomb mouse topped with more, smaller openings.

Razer graciously gives the mouse a three-year warranty, which is one year longer than it usually gives mice. We’ll be keen to check out reviews and long-term experiences with the Viper Mini SE to see how it fares, especially among power users, like gamers, who tend to use their mice aggressively.

From a glass-half-full perspective, the cavernous mouse could have the benefit of helping the hand on top of it stay cool. With less contact between the user’s hand and the electronics, plus more air flow, users may find their hands clamming up less easily during long hours of intense use. Razer didn’t go so far as to install a cooling fan in the mouse like Marsback’s Zephyr, though.

Big holes help make the Viper Mini SE Razer’s lightest mouse. It’s 1.73 ounces, which is about 30 percent lighter than the Viper Mini (2.15 ounces) with the same form factor and nearly identical dimensions. It’s still not the lightest mouse around, however. For example, Cooler Master’s MM720 is also 0.11 pounds, and Finalmouse has sold mice weighing as little as 1.48 ounces.

With the weight savings gained, it would have been nice if Razer added buttons to the mouse’s right side so it could be truly ambidextrous, like the Razer Viper Ultimate.

Razer's mouse uses a 2.4 GHz USB-A dongle.
Enlarge / Razer’s mouse uses a 2.4 GHz USB-A dongle.

Razer

Razer used magnesium alloy for the mouse because it had the preferred “strength-to-weight ratio.” Plastic, it said, was less sturdy with drilled holes and had minimal weight reduction comparatively. And titanium, while lightweight, stronger, and sturdier, had fabrication limitations. Finally, fabrication limits, plus a heavier weight than plastic, precluded Razer from making the Viper Mini SE with carbon fiber.

According to Razer’s press release, the mouse is made “with an injection-molded exoskeleton that is then CNC machined and polished. The exoskeleton shell then undergoes passivation to reduce any susceptibility to corrosion, after which it is painted and assembled. At each step, each unit is meticulously inspected…”

The Razer Viper Mini SE targets gamers seeking a mouse that’s as easy as possible to flick around their desk. But a featherweight mouse with a high dots-per-inch (DPI) spec (up to 30,000 DPI in the Viper Mini SE’s case) can also appeal to users of increasingly high-resolution monitors and multi-screen setups, or those who find their arm or hand getting tired while mousing.

If you’re looking for a lot of chassis for your buck, this isn’t it. The wireless peripheral will cost a whopping $280 when it debuts February 11.

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