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BioWare’s ambitious Anthem is off to a rough start as players bring servers to their knees – TechCrunch

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The gaming world is excited to play Anthem, BioWare’s answer to Destiny and other big-budget online shooters — but an exclusive preview weekend for the mech-flying game has struggled to get off the ground. Of course, it wouldn’t be a game launch these days without a few hiccups to spice things up, but it is a little embarrassing.

The 40-gigabyte demo was made available today to those who had pre-ordered the game, as well as press and other “VIPs.” The game, announced last year at E3, is a loot-focused shooter where you pilot mechs through a huge open world, engage in cooperative combat and exploration and all that.

At least, so they say. Reports immediately came flooding in on forums and social media that not only was Origin, the service on which the demo is offered, failing to function properly, but that the game itself wasn’t connecting to servers, or if it did, wouldn’t load beyond the intro sequence.

I encountered this myself; after eventually getting loaded and logged in, I managed to get into the starting town area where you will, in the full game, upgrade your gear, accept quests and so on. But when I attempted to launch the first mission or otherwise enter the actual game world, the loading bar would stop about 95 percent of the way done and stay there forever (I waited about five minutes and reloaded a couple times to make sure it wasn’t just my aging rig). Those who made it all the way in complained of lag and glitches.

No one really ever expects a major title, especially one with a major online components, to launch even in a limited way without a few speed bumps, but something like this can really put the brakes on a hype train. Publisher EA admitted to the laundry list of issues from a support Twitter account:

Funnily enough EA Help’s own servers were having trouble as well, so not only could people not play Anthem, they couldn’t report that they couldn’t play Anthem.

Patience is a necessary virtue in today’s AAA game launches, but the people hoping to play this weekend aren’t randos but paying customers; this preview demo weekend was supposed to be a pre-order bonus, but the first day is a bust so far. Considering BioWare and EA knew exactly how many players could be trying to connect today — and those numbers are likely far less than those who will try the open beta or connect on launch day — it’s rather odd that they were seemingly caught so off-guard.

Anthem is certainly promising and the developers have gone out of their way to assure players that many of the hated practices of online games these days would not find a home on their platform. But launch problems always jar the confidence of undecided buyers, and there’s almost no question that the game will be better a month or two after its actual debut. Launch numbers could be affected by players not believing the game is ready to play, and therefore not being willing to pay.

I fully anticipate these issues getting resolved at some point soon, however, and will collect my impressions of the game in a separate post when that happens.

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Google loses two execs: one for Messaging and Workspace, another for Payments

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Google had a pair of high-ranking executives leave this week. The first was Bill Ready, Google’s “President of Commerce, Payments & Next Billion Users,” who left to become CEO of Pinterest. The second big departure is Javier Soltero, who was vice president and GM of Google Workspace, Google’s paid business app, and was the leader of Google Messaging. Both executives made big changes to Google in their nearly three-year stints at the company. Now that they are leaving, it’s unclear what the future of their respective products holds.

Ready was only at Google for two-and-a-half years, where his highest-profile move was presiding over the disastrous rollout of a significant Google Pay revamp. The new Google Pay app was spearheaded by Ready’s payments team, led by another recently ousted executive, Caesar Sengupta. The Google Pay revamp brought an app originally developed for India to the US, where the requirement for phone number-based identity came with a huge list of downgrades: The Google Pay website had to be stripped of payment functionality, the app no longer supported multiple accounts, and you couldn’t be logged in to multiple devices.

The rollout of the new app was also clumsy. Slowly, over a month or two, users were kicked out of the old Google Pay and had to transition to a new app. The new identity system wasn’t backward compatible with the old Google Pay, though, which meant users still on the old app couldn’t send money to users on the new app.

According to Pulse network (a wing of Discover card) Google Pay has 3 percent of the entire US NFC market. Keep in mind Google entered this market years before Apple.

According to Pulse network (a wing of Discover card) Google Pay has 3 percent of the entire US NFC market. Keep in mind Google entered this market years before Apple.

The new Google Pay was announced one year into Ready’s tenure at Google and launched in March 2021. The app initially came with big plans for expansion, including a wild announcement of Google-branded bank accounts. Sengupta left Google one month after the US launch of the new Google Pay, which triggered an “exodus” of employees, according to Insider. The report said, “Dozens of employees and executives” left the payments team after Sengupta’s departure, with one employee saying there was “frustration” the new Google Pay “wasn’t growing at the rate we wanted it to.”

What happened afterward seems like a complete scrapping of the original “New Google Pay” game plan. Google generally launches a product in the US first and then slowly rolls it out to the rest of the world, but after the initial poor reception, the new Google Pay never saw a wide rollout outside of the US. Google canceled its heavily promoted plans for a Google bank account, even though, according to the Wall Street Journal, the company already had 400,000 curious users sign up for the public waitlist.

Ready appointed a new leader of Payments this January, a move Bloomberg described as a “reset” of Google’s payments strategy. Ready also made headlines at the time by saying, “Crypto is something we pay a lot of attention to,” though no Google product has emerged.

Four months later, at Google I/O 2022, another revamp of Google Pay was announced, re-branding the product to “Google Wallet.” That’s right, after a big revamp of Google’s payment app in 2021, there’s now another new revamp in 2022. Ready is now leaving five months after appointing a new Payments lead and setting these plans in motion, but he won’t be around for the launch of Google Wallet. Between the departure of old Payments lead Sengupta, Sengupta’s boss, Ready, and “dozens” of team members, it sure seems like the payments team ended up cleaning house.

This nightmare of a map has the US with Google Pay and Google Wallet co-existing, while the rest of the world gets a cleaner solution of one payment app: Wallet.

This nightmare of a map has the US with Google Pay and Google Wallet co-existing, while the rest of the world gets a cleaner solution of one payment app: Wallet.

Google

At the heart of Google’s payments turbulence is probably the fact that most estimates put Google Pay at 3-4 percent of the US NFC payments market, which is way behind Apple’s nearly 92 percent market share. It’s an embarrassing loss considering Google was a pioneer in NFC payments and entered the market three years before Apple.

A big part of Google’s payment problems is this kind of instability, with Google’s payment app running through four different brands in 10 years (Google Wallet, then Android Pay, then Google Pay, now Google Wallet again). It still doesn’t seem like the company has arrived at a great solution with the new Google Wallet. The current plan—which could change once Ready’s replacement is hired—is for Google Wallet and Google Pay to co-exist in the US. In the rest of the world, there will be one payment app, Wallet, which sounds like a clean, reasonable offering. In the US and Singapore, though, Google doesn’t want to kill the widely panned new Google Pay app, so Google Wallet and Google Pay will be available. Why? If Wallet is rolling out to the rest of the world, the codebase clearly has the full payment feature set, why not just roll it out everywhere?

Google is still searching for a VP to replace Bill Ready, but the interim Payments president will be longtime Googler Nick Fox. Fox was previously front and center in the Google tech landscape as the head of Google messaging when the company produced Google Allo. Allo was Google’s main messaging app from 2016-2018, lasting about 576 days on the market. Since Allo, Fox has been running Google Search.

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Forget smart glasses, this smart contact lens prototype has a new vision for AR 

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Enlarge / Smart contact lenses don’t work quite this easily yet. (credit: Getty)

Since 2015, a California-based company called Mojo Vision has been developing smart contact lenses. Like smart glasses, the idea is to put helpful AR graphics in front of your eyes to help accomplish daily tasks. Now, a functioning prototype brings us closer to seeing a final product.

In a blog post this week, Drew Perkins, the CEO of Mojo Vision, said he was the first to have an “on-eye demonstration of a feature-complete augmented reality smart contact lens.” In an interview with CNET, he said he’s been wearing only one contact at a time for hour-long durations. Eventually, Mojo Vision would like users to be able to wear two Mojo Lens simultaneously and create 3D visual overlays, the publication said.

According to his blog, the CEO could see a compass through the contact and an on-screen teleprompter with a quote written on it. He also recalled viewing a green, monochromatic image of Albert Einstein to CNET.

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Some Macs are getting fewer updates than they used to. Here’s why it’s a problem

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Aurich Lawson

When macOS Ventura was announced earlier this month, its system requirements were considerably stricter than those for macOS Monterey, which was released just eight months ago as of this writing. Ventura requires a Mac made in 2017 or later, dropping support for a wide range of Monterey-supported Mac models released between 2013 and 2016.

This certainly seems more aggressive than new macOS releases from just a few years ago, where system requirements would tighten roughly every other year or so. But how bad is it, really? Is a Mac purchased in 2016 getting fewer updates than one bought in 2012 or 2008 or 1999? And if so, is there an explanation beyond Apple’s desire for more users to move to shiny new Apple Silicon Macs?

Using data from Apple’s website and EveryMac.com, we pulled together information on more than two decades of Mac releases—almost everything Apple has released between the original iMac in late 1998 and the last Intel Macs in 2020. We recorded when each model was released, when Apple stopped selling each model, the last officially supported macOS release for each system, and the dates when those versions of macOS received their last point updates (i.e. 10.4.11, 11.6) and their last regular security patches. (I’ve made some notes on how I chose to streamline and organize the data, which I’ve put at the end of this article).

The end result is a spreadsheet full of dozens of Macs, with multiple metrics for determining how long each one received official software support from Apple. These methods included measuring the amount of time between when each model was discontinued and when it stopped receiving updates, which is particularly relevant for models like the 2013 Mac Pro, 2014 Mac mini, and 2015 MacBook Air that were sold for multiple years after they were first introduced.

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