For the first time, Uber will make contextual, personalized suggestions about the best way to get from point A to point B. The startup offers more than just cars now, and it’s starting to understand the trade-offs between price, speed, convenience and comfort amidst its multi-modal fleet. Most noticeably, you’ll now see JUMP bikes get premier billing right alongside Uber’s other vehicles. Going a short distance and there’s a charged up bike nearby? Uber will suggest you pedal. Might need extra room for luggage on your way to the airport? UberXL and SUV will appear. Always take cheap Pools? It won’t show you a pricier Black car.
Uber is finally getting smart. It has to if it’s going to make sense of its growing patchwork of ride types without overwhelming passengers with too many options. Uber’s algorithm can help them choose. “We think there’s a lot to be gained by being a one-stop shop to get somewhere,” says Uber director of product Nundu Janakiram.
In particular, Uber could block disruption by scooter-specific startups like Spin, Bird or Skip. If those apps have no vehicles nearby or you’re going too far, they’ve got nothing to offer. But Uber can provide a competitively priced Express Pool when there’s no open-air ride available, while convincing its existing UberX riders to try a bike or scooter for quick trips when congestion is thick, thanks to its new in-house traffic estimates.
Previously, you’d get a static set of three ride options from the price class you booked from last, regardless of your destination. Meanwhile, bikes and scooters were buried in Uber’s hamburger menu sidebar or an awkward toggle at the top of the screen. The company hasn’t done a good job of communicating the definition of Select (nicer normal-sized cars) or Express Pool (walk and wait for a discount) either.
Now Uber’s homescreen can cherry pick the most relevant ride suggestions from across all price classes and vehicle types based on your trip length, destination type and personal ride history. Along with better explanations of the different options, this could get users experimenting with modes they’d never tried before.
To make room for more recommendations, the Uber Pool option will unfold to offer both Pools and Express Pools. Uber will even point you to nicer vehicles like Black cars or XLs if UberX is surging to the point that their prices are similar. If you want to compare all the options manually, you can tap to see a list with all the specs and prices lined up.
Beyond ride recommendations, Uber is moving the address bar to the bottom of the screen so it’s closer to your thumbs (which is great as phones keep getting bigger). Finally, in the coming weeks Uber will add a dynamic message bar to the center of the homescreen. Here, depending on your pickup and drop off, it could show instructions for hailing from an airport, a discount offer, a birthday message or just a friendly “Good Morning.”
Eventually, Uber hopes to integrate public transportation ticketing like through its partner Masabi, car rentals and even multi-leg trips into its recommendations. Maybe a JUMP bike to the train, then an UberPool that’s waiting to take you to your final destination is quicker and cheaper than any one mode alone. If you’re looking at an hour-plus Uber, it might cost less to just rent a car through its partner GetAround and drive yourself. And if a scooter is by far the best ride for you but all of Uber’s are rented, it could recommend one from its partner Lime.
Uber’s data shows users are rapidly embracing the multi-modal future. A study found the introduction of JUMP bikes to one city led to a 15 percent increase in total Uber + JUMP trips, even though Uber use dropped 10 to 15 percent.
Even if Uber sometimes cannibalizes itself by recommending cheaper options, it’s a smart long-term strategy. Janakiram laughs that “If we wanted to optimize for revenue, we wouldn’t have shown UberX, Pool and Express Pool first for every user for the last few years.” The lifetime value of ridesharing users is so high that it’s worth losing a couple of bucks here or there to keep users from straying to multi-modal competitors like Lyft. Retention will be a key metric under scrutiny as it eyes a 2019 IPO at a potential $120 billion valuation.
“The big picture is that we want your phone to replace your personal car,” Janakiram concludes. “If we want to be a true transportation platform, we need to be everywhere our riders need to be, as well. The right ride for the right context, and what’s the right ride for you.”
[Disclosure: Uber’s Janakiram and I briefly lived in the same three-bedroom apartment five years ago, though I’d already agreed to write about the redesign when I found out he was involved.]
Apple’s App Privacy Report launches into beta to show you what your apps are up to – TechCrunch
Apple has now launched a beta version of its “App Privacy Report,” a new feature that aims to provide iOS users with details about how often their everyday apps are requesting access to sensitive information, and where that information is being shared. The feature was first introduced at Apple’s Worldwide Developer Conference in June, amid other privacy-focused improvements, including tools to block tracking pixels in emails, a private VPN, and more. Apple explained at the time the new report would include details about an app’s access to user data and sensors, including the user’s location, photos, contacts, and more, as well as a list of domains that the app contacts.
Though announced as a part of the iOS 15 update, the App Privacy Report was not available when the new version of iOS rolled out earlier this fall. It’s still not accessible to the general public but has entered into a wider beta test with the release of the iOS 15.2 and iPadOS 15.2 betas.
The new report goes beyond the potentially fallible App Privacy labels, which detail what sort of sensitive data an app collects and how it’s used. Developers may not always fill out their labels accurately — either by mistake or with a desire to mislead end users — and Apple’s App Review team may not always catch those ommissions.
Instead, the new App Privacy Report works to collect information about how apps are behaving more directly.
When enabled by users in their device’s Privacy Settings, the App Privacy Report will create a list of their apps’ activity over the past seven days. You can then tap on any app to see further details about when the app last accessed sensitive data or one of the device’s sensors — like the microphone or location, for example. This information is available in a list where each access is logged with a timestamp.
In another section, “App Network Activity,” users will be able to see a list of domains apps have communicated with over the past seven days. This list could include domains used by the app itself to provide its functionality, but will also reveal those from third-party trackers and analytics providers the app works with for analytics and advertising purposes, for example.
The “Website Network Activity” offers a similar list, but focuses on websites that contacted domains, some of which may have been provided by an app. You can also view the most contacted domains and drill down into individual domains to see which trackers and analytics they may be using as well as which apps have been contacting them, and when.
Ahead of the beta launch, Apple made a feature called “Record App Activity” available, which allowed developers to preview what users would see when the App Privacy Report became available. This option produced a JSON file where they could confirm their app was behaving as expected. Already, this feature produced some interesting findings. For instance, Chinese super app WeChat was found to be scanning users’ phones for new photos every few hours.
While the App Privacy Report will put into users’ hands a treasure trove of data, it could present complications for developers who may have to now explain to users that some of these data requests are not truly privacy violations — they’re about providing the promised app functionality. A weather app, for example, may need to pull a users’ location on a regular basis if the user has requested push notifications about changing weather patterns, like storm updates, to help them prepare for travel.
When presenting the app to developers, Apple said the report would give them an opportunity to “build trust” with users by providing transparency about what their app is doing. The company also suggested it could give the developers themselves better insight into the SDKs they’ve chosen to install, to ensure their behavior aligns with what the developer wants and expects.
Apple has not said when the new feature may exit beta, but it’s possible it will ship when iOS 15.2 becomes publicly available.
Bolt to expand EV option in South Africa – TechCrunch
Estonian on-demand transport firm Bolt is set to roll out electric taxi options in South Africa four months after introducing e-bike food delivery services in the country.
Bolt’s plan follows the introduction of a ‘green category’ – which lets riders hail an electric or a hybrid vehicle. This comes as the company expands its services to environmentally friendly modes of transport.
“We are looking to roll out a green taxi category in South Africa in the next few months, and plan to roll out green categories in other African markets,” said Bolt’s regional director for Africa and Middle East, Paddy Partridge.
The company already offers a green option in Kenya, where it also runs e-bike food delivery. It also plans to launch e-mobility options for food delivery in its other markets across East Africa, including Uganda and Tanzania.
Founded in 2013 by Markus Villig, the tech firm, which has operations in 45 countries – including seven in Africa – runs a gamut of services comprising ride-hailing, car, scooter and bike rentals, food delivery, and recently grocery delivery, fashioning itself as a transport and deliveries company.
“In East Africa we see a lot of potential on the motorbike side, and especially for delivery. We plan to invest more in this direction as it also serves to eliminate the challenges associated with constantly fluctuating fuel prices, currently the most significant operating cost for our couriers,” said Partridge.
Opportunities for electric mobility are said to be huge, but a majority of countries lack the necessary infrastructure to support their adoption, says a UNEP report.
A lack of recharging infrastructure, low grid power connectivity, and generally expensive e-vehicles remain hindrances to the adoption of electric transportation options in many African countries.
A transition to electric power would offer countries in sub-Saharan Africa a range of gains, including affordable transport and a reduction in emissions, with fossil-fuel vehicles contributing 12% of the region’s total emissions, according to the SSA Nature Sustainability report.
Bolt is planning arrangements with banking institutions in its markets in Africa to help its drivers access credit for purchasing electric vehicles, exploring other options away from its current scheme with leasing companies.
“The purchase cost and import duties are often high, thereby deterring ownership. We are exploring a number of vehicle financing partnerships in Kenya and South Africa for electric cars and bikes, which would help make it easier for drivers to get access to, and eventually own, electric vehicles,” he said.
The company’s plan to expand its offering across the continent comes in the wake of growing competition from companies such as Uber, which is currently testing a carpooling service in Nairobi, with plans to roll it out in Ghana and Nigeria.
Bolt recently launched the food delivery service in Nigeria, and also expanded its reach in South Africa by rolling out the service in Johannesburg after introducing it in Cape Town last year.
This comes in the wake of the company’s recent $696 million (€600M) funding round that the tech firm said will go into growing the new grocery delivery service, Bolt Market, as well as in expanding its other transport and delivery services.
Sequoia Capital, Tekne Capital, and Ghisallo, G Squared, D1 Capital, and Naya Capital are some of the investors that participated in the funding round that increased its valuation to €4 billion. The new funding came after the International Finance Corporation injected $24 million (€20) into the business at the beginning of the year.
Among the services it is looking to grow is Bolt Drive, the car rental service launched early this year to offer different choices including compact, mid-size, electric, premium, SUV, and van. The service is currently available in Estonia’s capital Tallin with plans to roll it out in other Europe and Africa markets. Bolt Drive adds to the micro-mobility options – scooters and e-bikes – that the company introduced in line with its goal of availing to the masses, more budget environmentally friendly transport solutions. The e-mobility service is available in over 100 cities across Europe.
“We continue to scale up our operations for the benefit of our customers. Our core business is to provide reliable, safe and affordable transportation services to everyone and we are excited to make travel easier and quicker in many cities across the continent,” said Partridge.
Google announces Android 12L, a feature drop for large-screen devices – TechCrunch
Google today announced a preview of Android 12L, which sounds like a new version of Android, but Google calls it “a special feature drop that makes Android 12 even better on large screens.”
The idea here is to provide users on tablets, foldables and Chrome OS laptops — anything with a screen above 600 dp — with an improved user interface.
The developer preview of Android 12L is now available for developers who want to give it a try, as well as a new Android 12L emulator and support for it in Android Studio.
But 12L is also for phones, Google says, confusing no one. Since you won’t really see most of the new features there, though, the focus right now is on other devices, with beta enrollments for Pixel devices launching later in the preview.
Since Google calls it a ‘feature drop’ and ‘feature update’ in its announcement today, we’re not looking at a full fork of Android for these devices the way Apple split up iOS and iPadOS. Instead, it’s an update for large-screen devices that introduces additional multitasking tools and an optimized user interface. By default, Android 12L should also make apps look better on these devices, too.
Specifically, this means Google refined how notifications, quick settings, lock screen, overview and the home screen look on large screens. System apps on Android 12L have also been optimized, too.
What’s probably most interesting here is the new multitasking features, with a new taskbar that is a bit reminiscent of iPadOS. Android already supported split-screen mode on tablets, but Google notes that it’s now more discoverable. You simply drag and drop an icon from the taskbar onto the screen to invoke it. This also means every app on Android is now enabled to support split-screen mode (something that developer previously had to opt-in to).
Google plans to release 12L early next year, “in time for the next wave of Android 12 tablets and foldable.” We should probably expect to hear a lot about Android tablets and foldable at MWC then.
In addition to Android 12L, Google also today announced new features in OS and Play for developers to better support these devices. These include updates to its Material Design guidance for large-screen devices, but also updates to Jetpack Compose to make it easier to build for these machines and to ensure that apps can more easily adapt to various screen orientations and sizes. Android Studio is also getting a resizable emulator to help developers test their apps on a wider variety of screen sizes and a new visual linting tool to surface UI warnings and suggestions when the layout has issues.
As for Google Play, the company will now check apps against its large screen app quality guidelines and its search rankings will take the results of this into account. “For apps that are not optimized for large screens, we’ll start warning large screen users with a notice on the app’s Play Store listing page,” Google says.
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