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FBI criticized for delaying breach notifications, including insufficient details

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The Federal Bureau of Investigations does a poor job at notifying victims of a cyber-attack, a US government report released earlier this week concluded.

FBI notifications arrive either too late or contain insufficient information for victims to take action, a report from the Department of Justice’s Office of the Inspector General (DOJ-OIG) has concluded.

The report analyzed Cyber Guardian, an FBI application for storing information about tips and ongoing investigations. The system also allows agents to enter details about suspected victims, which Cyber Guardian can later notify via automated messages.

But the DOJ-OIG report said FBI agents are not using the system as it is intended.

FBI agents not using the system as designed

For example, interviews with 31 agents revealed that 29 entered victim information in a lead category called “Action,” rather than the standard “Victim Notification.”

Action-labeled leads are treated as active investigations and don’t necessarily trigger immediate breach notification emails, as standard entries in the Victim Notification category would do. By the time agents finish an Action-labelled investigation, victims lose crucial time during which they could have learned of the breach and taken protecting actions.

Furthermore, the DOJ-OIG audit also found that FBI agents often made mistakes when filling in victim information. Investigators found typos, incorrect dates, and errors in classifying the incident’s severity.

Breach notifications varied in quality

The report also revealed that victims notifications also varied in quality, which investigators attributed to the FBI agent entering the data.

Some agents were very descriptive about the incidents they logged in Cyber Guardian, leading to victims receiving useful notifications containing IP addresses linked to the malicious activity, date ranges, and instructions to deal with the attack’s aftermath. On the other hand, some agents provided very few details.

According to the DOJ-OIG report, many of these incomplete notifications were created by the same agents, an aspect that investigators said could be corrected through better training.

Auditors also found that the breach notification process, overall, could also be improved if the FBI cooperated with other agencies and allowed these agencies to enter data in Cyber Guardian as well, which should help enrich the quality of some notifications.

As a last observation, the DOJ-OIG also found that the FBI also failed to notify victims of their rights under the Attorney General Guidelines for Victim and Witness Assistance, a document about the rights and legal recourse victims are entitled to.

“The FBI is developing a new system called CyNERGY to replace Cyber Guardian and, although we were unable to test the system,” the DOJ-OIG said. “We believe that if CyNERGY operates as intended, it could provide improvements to the current system.”

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Managing Vulnerabilities in a Cloud Native World

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This free 1-hour webinar from GigaOm Research brings together experts in Cloud Native Vulnerability Management, featuring analyst Iben Rodriguez and special guest from Palo Alto Networks, John Morello. The discussion will focus on optimizing cloud security posture and integration with enterprise tool sets.

We will review platforms delivering Security Posture Management and Workload Protection for Microservice based and Hybrid Cloud Workloads.

Registrants will learn how new customers can benefit from Prisma Cloud to better secure their complex multi-cloud environments. Existing customers will learn about new features they can take advantage of and how to optimize their limited resources.

Register now to join GigaOm and Palo Alto Networks for this free expert webinar.

The post Managing Vulnerabilities in a Cloud Native World appeared first on Gigaom.

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Security Tools Help Bring Dev and Security Teams Together

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Software development teams are increasingly focused on identifying and mitigating any issues as quickly and completely as possible. This relates not only to software quality but also software security. Different organizations are at different levels when it comes to having their development teams and security teams working in concert, but the simple fact remains that there are far more developers out there than security engineers.

Those factors are leading organizations to consider security tooling and automation to proactively discover and resolve any software security issues throughout the development process. In the recent report, “GigaOm Radar for Developer Security Tools,” Shea Stewart examines a roundup of security tools aimed at software development teams.

Stewart identified three critical criteria to bear in mind when evaluating developer security tools. These include:

  • Vendors providing tools to improve application security can and should also enhance an organization’s overall security posture.
  • The prevailing “shift-left” mindset doesn’t necessarily mean the responsibility for reducing risk should shift to development, but instead focusing on security earlier in the process and continuing to do so throughout the development process will reduce risk and the need for extensive rework.
  • Security throughout the entire software development lifecycle (SDLC) is critical for any organization focused on reducing risk.

Figure 1. How Cybersecurity Applies Across Each Stage of the Software Development Lifecycle *Note: This report focuses only on the Developer Security Tooling area

Individual vendors have made varying levels of progress and innovation toward enhancing developer security. Following several acquisitions, Red Hat, Palo Alto Networks, and Rapid7 have all added tooling for developer security to their platforms. Stewart sees a couple of the smaller vendors like JFrog and Sonatype as continuing to innovate to remain ahead of the market.

Vendors delving into this category and moving deeper into “DevSecOps” all seem to be taking different approaches to their enhanced security tooling. While they are involving security in every aspect of the development process, some tend to be moving more quickly to match the pace of the SDLC. Others are trying to shore up existing platforms by adding functionality through acquisition. Both infrastructure and software developers are now sharing toolsets and processes, so these development security tools must account for the requirements of both groups.

While none of the 12 vendors evaluated in this report can provide comprehensive security throughout the entire SDLC, they all have their particular strengths and areas of focus. It is therefore incumbent upon the organization to fully and accurately assess its SDLC, involve the development and security teams, and match the unique requirements with the functionality provided by these tools. Even if it involves using more than one at different points throughout the process, focus on striking a balance between stringent security and simplifying the development process.

Read more: Key Criteria for Evaluating Developer Security Tools, and the Gigaom Radar for Developer Security Tool Companies.

The post Security Tools Help Bring Dev and Security Teams Together appeared first on Gigaom.

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Key Criteria for Evaluating User and Entity Behavior Analytics (UEBA)

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Cybersecurity is a multidisciplinary practice that not only grows in complexity annually but evolves nearly as quickly. A survey of the security landscape today would reveal concerns ranging from the classic compromised servers to the relatively new DevSecOps practices aimed at securing the rapid deployment of new code and infrastructure. However, some things remain constant no matter how much change is introduced. While technology evolves and complexity varies, there is almost always a human component in
risks presented to an organization.

User Behavior Analysis (UBA) was designed to analyze the actions of users in an organization and attempt to identify normal and abnormal behaviors. From this analysis, malicious or risky behaviors can be detected. UBA solutions identify events that are not detectable using other methods because, unlike classic security tools (an IDS or SIEM for example), UBA does not simply pattern match or apply rule sets to data to identify security events. Instead, it looks for any and all deviations from baseline user activity.

As technology advanced and evolved, and the scope of what is connected to the network grew, the need to analyze entities other than users emerged. In response, entity analysis has been added to UBA to create UEBA or User and Entity Behavior Analysis. The strategy remains the same, but the scope of analysis has expanded to include entities involving things like daemons, processes, infrastructure, and so on.

How to Read this Report

This GigaOm report is one of a series of documents that helps IT organizations assess competing solutions in the context of well-defined features and criteria. For a fuller understanding consider reviewing the following reports:

Key Criteria report: A detailed market sector analysis that assesses the impact that key product features and criteria have on top-line solution characteristics—such as scalability, performance, and TCO—that drive purchase decisions.

GigaOm Radar report: A forward-looking analysis that plots the relative value and progression of vendor solutions along multiple axes based on strategy and execution. The Radar report includes a breakdown of each vendor’s offering in the sector.

Solution Profile: An in-depth vendor analysis that builds on the framework developed in the Key Criteria and Radar reports to assess a company’s engagement within a technology sector. This analysis includes forward-looking guidance around both strategy and product.

The post Key Criteria for Evaluating User and Entity Behavior Analytics (UEBA) appeared first on Gigaom.

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