Connect with us

Gadgets

Google’s smart home sell looks cluttered and incoherent – TechCrunch

Published

on


If any aliens or technology ingenues were trying to understand what on earth a ‘smart home’ is yesterday, via Google’s latest own-brand hardware launch event, they’d have come away with a pretty confused and incoherent picture.

The company’s presenters attempted to sketch a vision of gadget-enabled domestic bliss but the effect was rather closer to described clutter-bordering-on-chaos, with existing connected devices being blamed (by Google) for causing homeowners’ device usability and control headaches — which thus necessitated another new type of ‘hub’ device which was now being unveiled, slated and priced to fix problems of the smart home’s own making.

Meet the ‘Made by Google’ Home Hub.

Buy into the smart home, the smart consumer might think, and you’re going to be stuck shelling out again and again — just to keep on top of managing an ever-expanding gaggle of high maintenance devices.

Which does sound quite a lot like throwing good money after bad. Unless you’re a true believer in the concept of gadget-enabled push-button convenience — and the perpetually dangled claim that smart home nirvana really is just around the corner. One additional device at a time. Er, and thanks to AI!

Yesterday, at Google’s event, there didn’t seem to be any danger of nirvana though.

Not unless paying $150 for a small screen lodged inside a speaker is your idea of heaven. (i.e. after you’ve shelled out for all the other connected devices that will form the spokes chained to this control screen.)

A small tablet that, let us be clear, is defined by its limitations: No standard web browser, no camera… No, it’s not supposed to be an entertainment device in its own right.

It’s literally just supposed to sit there and be a visual control panel — with the usual also-accessible-on-any-connected-device type of content like traffic, weather and recipes. So $150 for a remote control doesn’t sound quite so cheap now does it?

The hub doubling as a digital photo frame when not in active use — which Google made much of — isn’t some kind of ‘magic pixie’ sales dust either. Call it screensaver 2.0.

A fridge also does much the same with a few magnets and bits of paper. Just add your own imagination.

During the presentation, Google made a point of stressing that the ‘evolving’ smart home it was showing wasn’t just about iterating on the hardware front — claiming its Google’s AI software is hard at work in the background, hand-in-glove with all these devices, to really ‘drive the vision forward’.

But if the best example it can find to talk up is AI auto-picking which photos to display on a digital photo frame — at the same time as asking consumers to shell out $150 for a discrete control hub to manually manage all this IoT — that seems, well, underwhelming to say the least. If not downright contradictory.

Google also made a point of referencing concerns it said it’s heard from a large majority of users that they’re feeling overwhelmed by too much technology, saying: “We want to make sure you’re in control of your digital well-being.”

Yet it said this at an event where it literally unboxed yet another clutch of connected, demanding, function-duplicating devices — that are also still, let’s be clear, just as hungry for your data — including the aforementioned tablet-faced speaker (which Google somehow tried to claim would help people “disconnect” from all their smart home tech — so, basically, ‘buy this device so you can use devices less’… ); a ChromeOS tablet that transforms into a laptop via a snap-on keyboard; and 2x versions of its new high end smartphone, the Pixel 3.

There was even a wireless charging Pixel Stand that props the phone up in a hub-style control position. (Oh and Google didn’t even have time to mention it during the cluttered presentation but there’s this Disney co-branded Mickey Mouse-eared speaker for kids, presumably).

What’s the average consumer supposed to make of all this incestuously overlapping, wallet-badgering hardware?!

Smartphones at least have clarity of purpose — by being efficiently multi-purposed.

Increasingly powerful all-in-ones that let you do more with less and don’t even require you to buy a new one every year vs the smart home’s increasingly high maintenance and expensive (in money and attention terms) sprawl, duplication and clutter. And that’s without even considering the security risks and privacy nightmare.

The two technology concepts really couldn’t be further apart.

If you value both your time and your money the smartphone is the one — the only one — to buy into.

Whereas the smart home clearly needs A LOT of finessing — if it’s to ever live up to the hyped claims of ‘seamless convenience’.

Or, well, a total rebranding.

The ‘creatively chaotic & experimental gadget lovers’ home would be a more honest and realistic sell for now — and the foreseeable future.

Instead Google made a pitch for what it dubbed the “thoughtful home”. Even as it pushed a button to pull up a motorised pedestal on which stood clustered another bunch of charge-requiring electronics that no one really needs — in the hopes that consumers will nonetheless spend their time and money assimilating redundant devices into busy domestic routines. Or else find storage space in already overflowing drawers.

The various iterations of ‘smart’ in-home devices in the market illustrate exactly how experimental the entire  concept remains.

Just this week, Facebook waded in with a swivelling tablet stuck on a smart speaker topped with a camera which, frankly speaking, looks like something you’d find in a prison warden’s office.

Google, meanwhile, has housed speakers in all sorts of physical forms, quite a few of which resemble restroom scent dispensers — what could it be trying to distract people from noticing?

And Amazon now has so many Echo devices it’s almost impossible to keep up. It’s as if the ecommerce giant is just dropping stones down a well to see if it can make a splash.

During the smart home bits of Google’s own-brand hardware pitch, the company’s parade of presenters often sounded like they were going through robotic motions, failing to muster anything more than baseline enthusiasm.

And failing to dispel a strengthening sense that the smart home is almost pure marketing, and that sticking update-requiring, wired in and/or wireless devices with variously overlapping purposes all over the domestic place is the very last way to help technology-saturated consumers achieve anything close to ‘disconnected well-being’.

Incremental convenience might be possible, perhaps — depending on which and how few smart home devices you buy; for what specific purpose/s; and then likely only sporadically, until the next problematic update topples the careful interplay of kit and utility. But the idea that the smart home equals thoughtful domestic bliss for families seems farcical.

All this updatable hardware inevitably injects new responsibilities and complexities into home life, with the conjoined power to shift family dynamics and relationships — based on things like who has access to and control over devices (and any content generated); whose jobs it is to fix things and any problems caused when stuff inevitably goes wrong (e.g. a device breakdown OR an AI-generated snafu like the ‘wrong’ photo being auto-displayed in a communal area); and who will step up to own and resolve any disputes that arise as a result of all the Internet connected bits being increasingly intertwined in people’s lives, willingly or otherwise.

Hey Google, is there an AI to manage all that yet?

Source link



Source link

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published.

Gadgets

Google loses two execs: one for Messaging and Workspace, another for Payments

Published

on

Google had a pair of high-ranking executives leave this week. The first was Bill Ready, Google’s “President of Commerce, Payments & Next Billion Users,” who left to become CEO of Pinterest. The second big departure is Javier Soltero, who was vice president and GM of Google Workspace, Google’s paid business app, and was the leader of Google Messaging. Both executives made big changes to Google in their nearly three-year stints at the company. Now that they are leaving, it’s unclear what the future of their respective products holds.

Ready was only at Google for two-and-a-half years, where his highest-profile move was presiding over the disastrous rollout of a significant Google Pay revamp. The new Google Pay app was spearheaded by Ready’s payments team, led by another recently ousted executive, Caesar Sengupta. The Google Pay revamp brought an app originally developed for India to the US, where the requirement for phone number-based identity came with a huge list of downgrades: The Google Pay website had to be stripped of payment functionality, the app no longer supported multiple accounts, and you couldn’t be logged in to multiple devices.

The rollout of the new app was also clumsy. Slowly, over a month or two, users were kicked out of the old Google Pay and had to transition to a new app. The new identity system wasn’t backward compatible with the old Google Pay, though, which meant users still on the old app couldn’t send money to users on the new app.

According to Pulse network (a wing of Discover card) Google Pay has 3 percent of the entire US NFC market. Keep in mind Google entered this market years before Apple.

According to Pulse network (a wing of Discover card) Google Pay has 3 percent of the entire US NFC market. Keep in mind Google entered this market years before Apple.

The new Google Pay was announced one year into Ready’s tenure at Google and launched in March 2021. The app initially came with big plans for expansion, including a wild announcement of Google-branded bank accounts. Sengupta left Google one month after the US launch of the new Google Pay, which triggered an “exodus” of employees, according to Insider. The report said, “Dozens of employees and executives” left the payments team after Sengupta’s departure, with one employee saying there was “frustration” the new Google Pay “wasn’t growing at the rate we wanted it to.”

What happened afterward seems like a complete scrapping of the original “New Google Pay” game plan. Google generally launches a product in the US first and then slowly rolls it out to the rest of the world, but after the initial poor reception, the new Google Pay never saw a wide rollout outside of the US. Google canceled its heavily promoted plans for a Google bank account, even though, according to the Wall Street Journal, the company already had 400,000 curious users sign up for the public waitlist.

Ready appointed a new leader of Payments this January, a move Bloomberg described as a “reset” of Google’s payments strategy. Ready also made headlines at the time by saying, “Crypto is something we pay a lot of attention to,” though no Google product has emerged.

Four months later, at Google I/O 2022, another revamp of Google Pay was announced, re-branding the product to “Google Wallet.” That’s right, after a big revamp of Google’s payment app in 2021, there’s now another new revamp in 2022. Ready is now leaving five months after appointing a new Payments lead and setting these plans in motion, but he won’t be around for the launch of Google Wallet. Between the departure of old Payments lead Sengupta, Sengupta’s boss, Ready, and “dozens” of team members, it sure seems like the payments team ended up cleaning house.

This nightmare of a map has the US with Google Pay and Google Wallet co-existing, while the rest of the world gets a cleaner solution of one payment app: Wallet.

This nightmare of a map has the US with Google Pay and Google Wallet co-existing, while the rest of the world gets a cleaner solution of one payment app: Wallet.

Google

At the heart of Google’s payments turbulence is probably the fact that most estimates put Google Pay at 3-4 percent of the US NFC payments market, which is way behind Apple’s nearly 92 percent market share. It’s an embarrassing loss considering Google was a pioneer in NFC payments and entered the market three years before Apple.

A big part of Google’s payment problems is this kind of instability, with Google’s payment app running through four different brands in 10 years (Google Wallet, then Android Pay, then Google Pay, now Google Wallet again). It still doesn’t seem like the company has arrived at a great solution with the new Google Wallet. The current plan—which could change once Ready’s replacement is hired—is for Google Wallet and Google Pay to co-exist in the US. In the rest of the world, there will be one payment app, Wallet, which sounds like a clean, reasonable offering. In the US and Singapore, though, Google doesn’t want to kill the widely panned new Google Pay app, so Google Wallet and Google Pay will be available. Why? If Wallet is rolling out to the rest of the world, the codebase clearly has the full payment feature set, why not just roll it out everywhere?

Google is still searching for a VP to replace Bill Ready, but the interim Payments president will be longtime Googler Nick Fox. Fox was previously front and center in the Google tech landscape as the head of Google messaging when the company produced Google Allo. Allo was Google’s main messaging app from 2016-2018, lasting about 576 days on the market. Since Allo, Fox has been running Google Search.

Continue Reading

Gadgets

Forget smart glasses, this smart contact lens prototype has a new vision for AR 

Published

on

Enlarge / Smart contact lenses don’t work quite this easily yet. (credit: Getty)

Since 2015, a California-based company called Mojo Vision has been developing smart contact lenses. Like smart glasses, the idea is to put helpful AR graphics in front of your eyes to help accomplish daily tasks. Now, a functioning prototype brings us closer to seeing a final product.

In a blog post this week, Drew Perkins, the CEO of Mojo Vision, said he was the first to have an “on-eye demonstration of a feature-complete augmented reality smart contact lens.” In an interview with CNET, he said he’s been wearing only one contact at a time for hour-long durations. Eventually, Mojo Vision would like users to be able to wear two Mojo Lens simultaneously and create 3D visual overlays, the publication said.

According to his blog, the CEO could see a compass through the contact and an on-screen teleprompter with a quote written on it. He also recalled viewing a green, monochromatic image of Albert Einstein to CNET.

Read 10 remaining paragraphs | Comments

Continue Reading

Gadgets

Some Macs are getting fewer updates than they used to. Here’s why it’s a problem

Published

on

Aurich Lawson

When macOS Ventura was announced earlier this month, its system requirements were considerably stricter than those for macOS Monterey, which was released just eight months ago as of this writing. Ventura requires a Mac made in 2017 or later, dropping support for a wide range of Monterey-supported Mac models released between 2013 and 2016.

This certainly seems more aggressive than new macOS releases from just a few years ago, where system requirements would tighten roughly every other year or so. But how bad is it, really? Is a Mac purchased in 2016 getting fewer updates than one bought in 2012 or 2008 or 1999? And if so, is there an explanation beyond Apple’s desire for more users to move to shiny new Apple Silicon Macs?

Using data from Apple’s website and EveryMac.com, we pulled together information on more than two decades of Mac releases—almost everything Apple has released between the original iMac in late 1998 and the last Intel Macs in 2020. We recorded when each model was released, when Apple stopped selling each model, the last officially supported macOS release for each system, and the dates when those versions of macOS received their last point updates (i.e. 10.4.11, 11.6) and their last regular security patches. (I’ve made some notes on how I chose to streamline and organize the data, which I’ve put at the end of this article).

The end result is a spreadsheet full of dozens of Macs, with multiple metrics for determining how long each one received official software support from Apple. These methods included measuring the amount of time between when each model was discontinued and when it stopped receiving updates, which is particularly relevant for models like the 2013 Mac Pro, 2014 Mac mini, and 2015 MacBook Air that were sold for multiple years after they were first introduced.

Continue Reading

Trending