The National Restaurant Association of India (NRAI) has said that there is an in-principle agreement between the association and the two major online delivery aggregators, Zomato, and Swiggy to resolve the issues of the industry including deep discounts.
Anurag Katriar, Head of NRAI Mumbai Chapter said that Zomato which has been at the logger-heads with the association over the Zomato Gold programme in dine-in services, wanted to push through its Gold programme in the delivery services too which NRAI outrightly rejected during the meeting on Thursday.
“Yesterday, NRAI deliberated eight critical issues pertaining to the online delivery space with two key aggregators, Swiggy and Zomato. Both of them deduced issues of deep discounting, high and uneven commission charges, data masking and mandatory bundling of services which are crippling the restaurant industry. There is an in-principle agreement to resolve these issues within a specific timeline,” Katriar said.
He further said that broad contours of resolving each of the issues were chalked out and meetings with the two aggregators are likely to take place in the second week of September to update the reformation progress.
“In the back to back meetings, Swiggy’s approach was fairly constructive. They understood all our viewpoints, and promised to come back with an actionable plan in the follow-up meeting,” he said.
Katriar, however, said that the meeting with Zomato began on a “false note” as they stated their intention to introduce Zomato Gold on the delivery vertical as well. He added that it is an “entirely unacceptable proposition” to NRAI, due to the stated stance of #ZoGoisNoGo.
“On one hand, NRAI is determined to eradicate the epidemic of deep discounting for dine-in restaurants, whereas Zomato seems to just extend the same to the delivery business.”
However, despite the abrupt beginning, other issues were discussed at length and Zomato would examine them at their end and revert in the follow-up meeting, Katriar added.
One UI 3.1 update for the Samsung Galaxy Z Fold2 brings new experiences
Samsung has announced new experiences and interactions for its Galaxy Z Fold2 smartphone with the introduction of One UI 3.1. Since last December, owners of the smartphone have been enjoying One UI 3 with Android 11 on the device. The device maker says that following the release of One UI 3.1, the user experience on the foldable device will get … Continue reading
“Hey, Facebook” wake word lands on Oculus Quest 2 and Portal
Almost all the Big Tech companies have smart assistants these days except for Facebook. There have been rumors and signs that the social media giant would be coming out with its own but nothing has materialized so far. It might, however, be taking another step in that direction by pushing its own trigger phrase to activate voice commands not only … Continue reading
Android Sleep API to make sleep tracking apps more efficient
There has been perhaps an overabundance of focus on activity trackers, most of them targeting, well, activities. While movement and exercise are, of course, important, they aren’t the only measures of a healthy lifestyle. Sleep is just as important, perhaps even more so these days. In an effort to help app developers and, consequently, users develop better sleeping habits, Google … Continue reading
Facebook’s latest experimental app BARS is made for amateur rappers
NPE Team, Facebook’s internal group for experimental apps, has released a new product called BARS. The social media platform is...
Rumor claims Mercedes-AMG C63 will go hybrid
One of the hottest AMG cars made by Mercedes-AMG is the C63. This car has traditionally had a big burly...
2021 Jeep Grand Cherokee L starts at $37,000
Many SUV fans and Jeep fans are excited to hear that an all-new three-row Grand Cherokee was coming. Jeep has...
Atlantic currents seem to have started fading last century
Enlarge / The Gulf Stream, as imaged from space. The major currents in the Atlantic Ocean help control the climate...
Hackers tied to Russia’s GRU targeted the US grid for years
Yuri Smityuk | Getty Images For all the nation-state hacker groups that have targeted the United States power grid—and even...
Social1 year ago
CrashPlan for Small Business Review
Gadgets2 years ago
A fictional Facebook Portal videochat with Mark Zuckerberg – TechCrunch
Mobile2 years ago
Memory raises $5M to bring AI to time tracking – TechCrunch
Social2 years ago
iPhone XS priciest yet in South Korea
Cars2 years ago
What’s the best cloud storage for you?
Security2 years ago
Google latest cloud to be Australian government certified
Social2 years ago
Apple’s new iPad Pro aims to keep enterprise momentum
Cars2 years ago
SK Telecom and Samsung to collaborate on 5G for enterprise