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Nurse-1-1 lets you text a nurse for health info, learn if a doctor is needed – TechCrunch

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A new startup wants to help you figure out if your medical issue requires a visit to a doctor’s office, the ER, or can be handled over a telemedicine service, while also providing you with some basic information about the problem and its severity. Nurse-1-1, the latest company from former RunKeeper co-founder Michael Sheeley, is launching today to offer a quick, affordable way to get answers from physician assistants, nurse practitioners, and registered nurses via chat.

Sheeley, a serial entrepreneur, sold his shopping app Kickscout to Mobee in 2014, and later worked on a food ordering service before starting Nurse-1-1 around two years ago.

The idea for the startup emerged from an experience he had after the birth of his daughter.

“My daughter was born with a congenital heart defect,” Sheeley explains – a health crisis that involved her having open heart surgery, he tells us. “I was sitting next to her for a week while she was recovering in the hospital….and I was Google searching everything and anything I could to learn about her condition,” he says.

But the more he read, the more confused he became, as it can be hard to parse health information found online.

He ended up connecting with his wife’s friend, a nurse practitioner, over SMS text messaging, in order to ask some of the questions that he hadn’t asked the doctors at the hospital.

“I was having these conversations with my friend, Kim, and I didn’t have to worry about it being a treatment; I didn’t have to worry about it being a prescription; and I didn’t have to worry about interrupting her busy day,” Sheeley says.

That nurse practitioner, Kim Liner, now works at Nurse-1-1 along with Meri Clare, RN; an ER doctor from Boston Children’s Hospital, Igor Shumskiy, MD; and a former marketing exec for TripAdvisor, Steve McAveeney, among others. The team is currently based out of Harvard University’s Innovation Lab.

The team opted for texting instead of calls, after doing some customer research. They found that most people preferred to communicate asynchronously – like through text messages. When offered the choice between phone calls, video chat or texting via the Nurse-1-1 website, patients choose texting at a much higher rate.

The startup also found that, often, what people first want to know when they have a health concern is what level of care they should get.

Ahead of today’s launch, the texting service was tested with over 1,200 patients and received interest from 190 nurses, who have since joined its platform. It’s free to end users if the patient’s provider is signed up on Nurse-1-1. (None have yet – but discussions are underway, Sheeley says.) Otherwise it’s $12.50 per chat.

This is much less than video visits with doctors, which typically go for around $49 or have co-pays of around $30 per visit.

“The triage industry is a multi-billion dollar industry. When you call your doctor late at night and get that phone call back, it’s usually a third-party service calling you. They charge $15 per call to these clinics and it’s very low quality,” Sheeley explains. “Our business model is to charge clinics only $12.50 per call…if your provider is on the platform, that money is charged to them, not to [patients.],” he notes.

When your provider is not available, the money customers pay, minus a $2.50 processing fee, will go directly to nurses instead.

In the future, Nurse-1-1 may generate referrals to telemedicine providers, allowing it to earn referral fees, too.

Already, the company found that many of its customers are moms or moms-to-be, asking questions about pregnancy, kid’s ailments, colds, flus, and the like. They’re trying to figure out if they should visit an urgent care now, or see a doctor in the morning, for example.

The service works both via the web and through an iOS app. It’s HIPAA-compliant, and data is encrypted end-to-end.

Nurse-1-1 is immediately available across the U.S. because it’s not actually prescribing or diagnosing. The company hasn’t raised outside funding, but may look to do a seed round in the near future.

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Instagram Stories links are now available for all accounts

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Instagram has confirmed that it’s bringing the ability to and links to Stories for all user accounts. When Stories links were first revealed, they were only available for verified accounts or accounts with a certain number of followers. However, Instagram says over the years it has seen that the ability to share links to stories is helpful, so it’s expanding access to everyone.

The Instagram community has been asking for Stories links for everyone to make sharing content with friends and family easier. Links are now available for sharing for everyone with no stipulation on account size. To add links to Stories, users can use the Link sticker.

When people click the sticker, they will be redirected. Adding a Link sticker is easy and starts with capturing or uploading content to the story. Users then select the sticker tool from the navigation bar and tap the Link sticker to add the desired link. Once that is complete, users can place the sticker on their story, and there are variations of the sticker available.

Instagram also says it’s working on customizing the sticker to make it clear what users will see when they tap it. Instagram is also talking about its ongoing effort to keep its community of users safe. To facilitate safety, new accounts and accounts that repeatedly share content, including hate speech or misinformation, as well as anything that violates community guidelines, won’t have access to the Link sticker.

The Link sticker isn’t the only change Instagram has made this month. Previously, Instagram announced that its desktop app was getting photo upload capability. Before adding the capability to upload content from the desktop app, all uploading had to be done from the mobile app. The change was implemented on October 21.

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2021 MacBook Pro teardown tease shows what’s on the inside

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It’s very common for manufacturers like Apple to release new products, and fans always want to know what they look like on the inside. However, the last thing most of us want to do is tear apart our brand-new and expensive gadgets to look. Thankfully, IFIXIT has been gutting new devices for a long time, giving us a look at what’s on the inside without having to trash our own hardware.

Right now, a teardown for the 2021 MacBook Pro is being teased with a few pictures ahead of the full reveal. As you would expect, everything is packed very tightly into the thin and lightweight MacBook Pro notebooks. While there are no real details offered at this time about the hardware inside, we already know what to expect from Apple’s official event.

Apple has fitted its 2021 model notebooks with additional ports. An improved keyboard is integrated that hopefully won’t break if you eat lunch and work at the same time. MagSafe charging is integrated, and Apple ditched the Touch Bar for traditional function keys. The real changes come in new Apple silicon running the show. One interesting tidbit that has been shared from the full teardown is that the battery cells have pull tabs to make them easier to remove and aren’t crammed under a logic board.

We hope that means should your battery go bad down the road; you don’t have to completely disassemble the notebook to install a new one. The four outer cells of the battery have pull tabs similar to those used in the iPhone and MacBook Air. However, we will have to wait for the full teardown to know everything about these batteries and just how easy they are to remove and replace.

The prospect of more DIY friendly component placements should have Mac fans excited. The gang also got their hands on that $20 official Apple polishing cloth, simply called the “Polishing Cloth.” A price of $19 is pretty steep for cloth used to shine the screen of your iPhone, but it has an Apple logo, and that’s enough for some. The cloth feels like Alcantara and appears to be the same material used inside the iPad Smart Cover.

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Android apps on Chrome OS will soon behave better with Compatibility mode

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Although it isn’t exactly the one Google OS to rule them all, Chrome OS has long been able to run both of Google’s preferred platforms and then some. It did take a while before it could properly handle Android apps and, even then, there are still a lot of rough edges thanks to the wide variety and quality of those apps. Years after there have been tablets, many Android apps still live in a phone-only world, but that’s, fortunately, changing with Google’s latest push for big-screen Android devices and, of course, Chromebooks.

Android apps that have been made only with phones in mind behave unpredictably or undesirably on large screens. On tablets, they often force a portrait orientation, which can be awkward and unusable for tablets 10 inches or greater in size. On Chromebooks, the app’s UI gets stretched, delivering a very suboptimal experience.

Some Android apps let windows be resized on Chrome OS, allowing users to select what best works for them. Not all apps support this, however, and it’s often a guessing game that people shouldn’t have to play. With the upcoming Android 12L changes, they won’t have to.

As spotted by Chrome Unboxed last month, Google has been working on a compatibility mode for Android apps on Chrome OS and, apparently, on Android tablets, too. This will add a very conspicuous button in the middle of an Android app’s window title bar, indicating that a certain app’s UI is optimized for a certain form factor. More importantly, this feature automatically resizes an app’s window to make it look and behave better on Chromebooks and even lets users switch between different form options.

This is part of Google’s newly-announced push to support large-screen Android devices, what it calls Android 12L. Ideally, developers would design their apps to support different screen sizes and form factors, including foldables, but this Compatibility Mode at least offers a stop-gap measure for apps that don’t.

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