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Review: Apple’s new iPad mini continues to be mini

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The iPad mini is super enjoyable to use and is the best-sized tablet for everything but traditional laptop work. It’s very good and I’m glad Apple updated it.

Using Apple Pencil is aces on the smaller mini; don’t worry about the real estate being an issue if you like to scribble notes or make sketches. It’s going to fall behind a larger iPad for a full-time artist, but as a portable scratch pad it’s actually far less unwieldy or cumbersome than an iPad Pro or Air will be.

The only caveat? After using the brilliant new Pencil, the old one feels greasy and slippery by comparison, and lacks that flat edge that helps so much when registering against your finger for shading or sketching out curves.

The actual act of drawing is nice and zippy, and features the same latency and responsiveness as the other Pencil-capable models.

The reasoning behind using the old pencil here is likely a result of a combination of design and cost-saving decisions. No flat edge would require a rethink of the magnetic Pencil charging array from the iPad Pro and it is also apparently prohibitively expensive in a way similar to the smart connector. Hence its lack of inclusion on either Air or mini models.

Touch ID feels old and slow when compared to iPad Pro models, but it’s not that bad in a mini, where you’re almost always going to be touching and holding it rather than setting it down to begin typing. It still feels like you’re being forced to take an awkward, arbitrary additional action to start using the iPad though. It really puts into perspective how fluidly Face ID and the new gestures work together.

The design of the casing remains nearly identical, making for broad compatibility with old cases and keyboards if you use those with it. The camera has changed positions and the buttons have been moved slightly though, so I would say your mileage may vary if you’re bringing old stuff to the table.

The performance of the new mini is absolutely top notch. While it falls behind when compared to the iPad Pro, it is exactly the same (I am told, I do not have one to test yet) as the iPad Air. It’s the same on paper though, so I believe it in general and there is apparently no “detuning” or under-clocking happening. This makes the mini a hugely powerful tiny tablet, clearly obliterating anything else in its size class.

The screen is super solid, with great color, nearly no air gap and only lacking tap-to-wake.

That performance comes at a decently chunky price, $399. If you want the best, you pay for it.

Last year I took the 12.9” iPad Pro on a business trip to Brazil, with no backup machine of any sort. I wanted to see if I could run TechCrunch from it — from planning to events to editorial and various other multi-disciplinary projects. It worked so well that I never went back, and have not opened my MacBook in earnest since. I’ll write up that experience at some point because I think there are some interesting things to talk about there.

I include that context here because, though the iPad Pro is a whole-ass computer and really capable, it is not exactly “fun” to use in non-standard ways. That’s where the iPad mini has always shined and continues to do so.

It really is pocketable in a loose jacket or coat. Because the mini is not heavy, it exercises little of the constant torsion and strain on your wrist that a larger iPad does, making it one-handed.

I could go on, but in the end, all that can be said about the iPad mini being “the small iPad” has already been said ad nauseam over the years, beginning with the first round of reviews back in 2012. This really is one of the most obvious choices Apple has in its current iPad lineup. If you want the cheap one, get the cheap one (excuse me, “most affordable” one). And if you want the small one, get the iPad mini.

The rest of the iPads in Apple’s lineup have much more complicated purchasing flow charts — the mini does indeed sell itself.

Back even before we knew for sure that a mini iPad was coming, I wrote about how Apple could define the then very young small-tablet market. It did. No other small-tablet model has ever made a huge dent on the market, unless you count the swarm of super-crappy Android tablets that people buy in blister packs expecting them to eventually implode as a single hive-mind model.

Here’s how I saw it in 2012:

To put it bluntly, there is no small tablet market…Two years ago we were talking about the tablet market as a contiguous whole. There was talk about whether anyone would buy the iPad and that others had tried to make consumer tablets and failed. Now, the iPad is a massive success that has yet to be duplicated by any other manufacturer or platform.

But the tablet market isn’t a single ocean, it’s a set of interlocking bodies of water that we’re just beginning to see take shape. And the iPad mini isn’t about competing with the wriggling tadpoles already in the ‘small tablet’ pond, it’s about a big fish extending its dominion.

Yeah, that’s about right, still.

One huge difference, of course, is that the iPad mini now has the benefit of an enormous amount of additional apps that have been built for iPad in the interim. Apps that provide real, genuine access to content and services on a tablet — something that was absolutely not guaranteed in 2012. How quickly we forget.

In addition to the consumer segment, the iPad mini is also extremely popular in industrial, commercial and medical applications. From charts and patient records to point-of-sale and job-site reference, the mini is the perfect size for these kinds of customers. These uses were a major factor in Apple deciding to update the mini.

Though still just as pricey (in comparison) as it was when it was introduced, the iPad mini remains a standout device. It’s small, sleek, now incredibly fast and well-provisioned with storage. The smallness is a real advantage in my opinion. It allows the mini to exist as it does without having to take part in the “iPad as a replacement for laptops” debate. It is very clearly not that, while at the same time still feeling more multipurpose and useful than ever. I’m falling in real strong like all over again with the mini, and the addition of Pencil support is the sweetener on top.

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Kaseya gets master decryptor to help customers still suffering from REvil attack

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Kaseya—the remote management software seller at the center of a ransomware operation that struck as many as 1,500 downstream networks—said it has obtained a decryptor that should successfully restore data encrypted during the Fourth of July weekend attack.

Affiliates of REvil, one of the Internet’s most cutthroat ransomware groups, exploited a critical zero-day vulnerability in Miami, Florida-based Kaseya’s VSA remote management product. The vulnerability—which Kaseya was days away from patching—allowed the ransomware operators to compromise the networks of about 60 customers. From there, the extortionists infected as many as 1,500 networks that relied on the 60 customers for services.

Finally, a universal decryptor

“We obtained the decryptor yesterday from a trusted third party and have been using it successfully on affected customers,” Dana Liedholm, senior VP of corporate marketing, wrote in an email on Thursday morning. “We are providing tech support to use the decryptor. We have a team reaching out to our customers and I don’t have more detail right now.”

In a private message, threat analyst Brett Callow of security firm Emsisoft said: “We are working with Kaseya to support their customer engagement efforts. We have confirmed the key is effective at unlocking victims and will continue to provide support to Kaseya and its customers.”

REvil had demanded as much as $70 million for a universal decryptor that would restore the data of all organizations compromised in the mass attack. Liedholm declined to say if Kaseya paid any sum in exchange for the decryption tool. Kaseya has since patched the zero-day used in the attack.

That means that, for the time being, it’s not publicly known if Kaseya paid the ransom or received it for free from either REvil, a law enforcement agency, or a private security company.

In the days following the attack, REvil’s site on the dark web, along with other infrastructure the group uses to provide technical support and process payments, suddenly went offline. The unexplained exit left victims and researchers worried that the data would remain locked up forever, since the only people with the ability to decrypt it had vanished.

Where did it come from?

REvil is one of several ransomware groups believed to operate out of Russia or another Eastern European country that was formerly part of Soviet Union. The group’s disappearance came a few days after President Joe Biden warned his Russian counterpart Vladimir Putin that, if Russia didn’t rein in those ransomware groups, the US might take unilateral action against them.

Observers have speculated since then that either Putin pressured the group to go quiet or the group, rattled by all the attention it received from the attack, decided to do so on its own.

Some of the companies victimized by the attack include Swedish grocery store chain COOP, Virginia Tech, two Maryland towns, New Zealand schools, and international textile company Miroglio Group.

REvil is also behind a crippling attack on JBS, the world’s biggest producer of meat. The breach caused JBS to temporarily close some plants.

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AT&T nightmare: Woman had to wait 3+ months for broadband at new home

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Enlarge / Lovie Newman tells News 4 San Antonio about having to wait nearly four months for AT&T Internet service.

AT&T reportedly forced a San Antonio woman to wait nearly four months to get Internet service at her new home, and she didn’t get close to solving the problem until she asked a local news station for help.

“Lovie Newman planned for a smooth transition into her new home, including scheduling a transfer for her AT&T high-speed Internet service in advance,” according to a report Tuesday by News 4 San Antonio.

The house Newman moved into was apparently newly built and not yet connected to AT&T’s network, but it sounds like the months-long wait was due primarily to mistakes by AT&T technicians and customer-service problems. In what Newman called “a complete nightmare,” AT&T continually rebuffed her attempts to get Internet service.

Newman scheduled an installation appointment for April 1, but when the day came, AT&T called to say, “we need to reschedule,” she told the news station. Initially, Newman “was told there was a service outage in her new far East Side neighborhood,” News 4 journalist Darian Trotter reported. “Technicians were working on it, but she says they had no idea when service in the area would be restored.”

“I wasn’t hearing back, and I kept getting rescheduled and pushed around to different departments,” Newman said.

“You never came to my house”

Newman was able to schedule another installation appointment in May after the outage was fixed, but installers never came to her house. “For three and a half months, she says she made countless efforts to get connected, including the one time she got an appointment and eagerly waited for technicians to arrive,” News 4 said.

Newman was at home waiting for installers to arrive when she got a message from AT&T saying, “we missed you,” she told News 4. “I’m like, ‘you never came to my house. How did you miss me?'” AT&T installers had mistakenly gone to a different address in Alamo Heights, the report said.

“Out of desperation, she considered switching service providers,” but “an online search of at least three companies revealed service in her neighborhood wasn’t available.” The TV station’s video report shows that those three providers were Charter Spectrum, Grande Communications, and Google Fiber.

“I put in my address and it said, ‘not available,'” Newman said. Newman was afraid of losing her job because of the lack of AT&T Internet service, but News 4 said that “Newman’s employer was able to make special accommodations to keep her working.”

Even though AT&T has dragged its feet for months, its website says that service should be readily available to Newman. We entered Newman’s address into AT&T’s online availability checker, and it reports that fiber-to-the-home service is available where she lives:

AT&T gets moving after hearing from reporter

After months of waiting for AT&T to provide a broadband connection, Newman contacted Trotter at News 4 over two weeks ago. The station reached out to AT&T, and while the company initially did not reply to the media organization, the prospect of news coverage got AT&T’s attention.

The news video showed an email sent to Newman on July 8 from an employee in an AT&T executive office. “The AT&T Office of the President (OOP) received a communication from a local news media reporter,” the email said. “However, since you are our customer, I wanted to reach out to you directly.”

The week after that July 8 email, News 4 “received a statement from a spokeswoman saying, ‘our team has already begun looking into this and is in contact with Ms. Newman,'” Trotter said in the news report. Newman was still waiting for service to be installed this week when the News 4 report aired. “I want my Internet to be installed, up and running by this weekend,” she told the station.

Due to News 4 prodding AT&T into action, it seems that Newman is finally close to getting connected—nearly four months after AT&T abruptly canceled her first installation appointment. “After we got involved, Newman says techs have recently installed wiring, and an Internet box has been set up outside her home,” Trotter said at the end of his report. “Everything is ready, she just needs to schedule the installation.”

We contacted Newman and AT&T today about whether service has been or will soon be installed and will update this article if we get new information.

Newman’s AT&T nightmare unfortunately not unique

Newman’s ordeal is similar to one we wrote about in April. In that case, Comcast had an error in its coverage map and falsely told the customers that Internet service would be available at their new home. The couple, Edward Koll and Jo Narkon, then paid Comcast $5,000 for a network extension, but the project kept getting delayed. Comcast finally provided Internet service after Koll contacted Ars and we reached out to Comcast’s public relations department.

Koll and Narkon ended up waiting six months for cable Internet and had to use unreliable and data-capped cell service that entire time. We’ve written other stories over the years about Comcast falsely telling customers that they could get service. After our article about Koll and Narkon published a few months ago, we heard from a few more people in Comcast territory who were incorrectly told that Internet service would be available at their homes.

We also wrote about a frustrated AT&T-using family in Mississippi in November 2020. AT&T had falsely promised Kathie McNamee and her family U-verse Internet service of about 5Mbps, which is slow by today’s standards but still much faster than what they ended up getting. Ultimately, AT&T only provided the family speeds of up to 768kbps over its legacy DSL network and has not upgraded its network there or in many other areas where glacially slow AT&T speeds are the norm.

This kind of AT&T home-Internet problem is nothing new. Back in 2015, we wrote about a family in Georgia that couldn’t get AT&T Internet at a home they bought even though their neighbors and the home’s previous owners had service. AT&T said it didn’t have enough capacity to hook up additional customers.

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Saudi Aramco confirms data leak after $50 million cyber ransom demand

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Enlarge / The Hawiyah Natural Gas Liquids Recovery Plant, operated by Saudi Aramco, in Hawiyah, Saudi Arabia, on Monday, June 28, 2021.

Bloomberg | Getty Images

Saudi Aramco, the world’s largest oil producer, confirmed on Wednesday that some of its company files had been leaked via a contractor, after a cyber extortionist claimed to have seized troves of its data last month and demanded a $50 million ransom from the company.

Aramco said in a statement that it had “recently become aware of the indirect release of a limited amount of company data which was held by third-party contractors.” The oil company did not name the supplier or explain how the data were compromised.

“We confirm that the release of data was not due to a breach of our systems, has no impact on our operations, and the company continues to maintain a robust cyber security posture,” Aramco added.

The statement came after a hacker claimed on the dark web that they had stolen 1 terabyte of Aramco’s data, according to a post from June 23 seen by the Financial Times. The hacker said it had obtained information on the location of oil refineries, as well as payroll files and confidential client and employee data.

In another post, the perpetrator offered to delete the data if Aramco paid up $50 million in a niche cryptocurrency Monero, which is particularly difficult for authorities to trace. The post also offered prospective buyers the chance to purchase the data for about $5 million.

The oil giant has the capacity to pump more than one in every 10 barrels of crude in the global market and any threats to its security or facilities are closely watched by oil traders and policymakers.

The security vulnerabilities of energy companies and pipelines in particular have fallen under the spotlight recently after the hack of the Colonial Pipeline in the US earlier this year resulted in fuel shortages across the east coast of the country.

It was unclear who was behind the Aramco incident. Cyber researchers noted that the attack did not appear to be part of a ransomware campaign, where hackers use malware to seize a users’ data or computer systems and only release it once a ransom has been paid. Nor did the hacker claim to be part of a known ransomware gang.

Instead, the hacker appeared to have seized a copy of the data without using malware, and set up dark web profiles to telegraph its activities.

Saudi Aramco’s facilities have been targeted in the past by both physical and cyber attacks.

In 2019 the Abqaiq processing facility in the eastern part of the country, which prepares the majority of the kingdom’s crude for export, was hit by a series of missile and drone strikes that the US blamed on Iran. Global oil prices soared until Saudi Arabia was able to reassure markets it could still export enough oil to keep customers well supplied.

In 2012 an alleged cyber attack on Saudi Aramco was also blamed on Iran. Cyber security experts have said this was probably a retaliation for the Stuxnet attack on Iran’s nuclear program, which has been widely attributed to the US and Israel.

The 2012 attack erased data on about three-quarters of Aramco’s computers, according to reports at the time, including files, spreadsheets and emails. They were replaced with an image of a burning US flag.

Saudi Aramco refineries, including the newly opened Jazan facility, which was listed in screenshots of the allegedly leaked data, have also been subject to physical attacks both from drones and missile strikes, which have been claimed by Iran-backed Houthi rebels in Yemen. The Jazan refinery is in Saudi Arabia’s southwest on the Red Sea, not far from the Yemen border.

The extortion attempt was first reported by the Associated Press.

© 2021 The Financial Times Ltd. All rights reserved Not to be redistributed, copied, or modified in any way.

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