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Samsung Galaxy S20 vs. iPhone 11 Pro: A deeper division lurks beneath the spec sheets

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Flagship phones like the just-announced Samsung Galaxy S20 or the iPhone 11 Pro get a lot of the marketing and press hype, but most people aren’t buying. The small percentage of consumers who are buying face a difficult choice that’s about much more than just benchmarks, specs, or camera features.

A recent NPD report claimed that fewer than 10 percent of Americans buy flagship smartphones (in this case, defined as phones costing more than $1,000). After a year of smartphone shipments and revenues gradually sliding down a hill, global smartphone shipments finally grew in the fourth quarter of 2019—but only by one percent. Of the market’s 369 million units in Q4, Apple shipped 78 million iPhone 11 models, and Samsung shipped 71 million. In other words, Samsung and Apple together accounted for 40 percent of the smartphones hitting the market. Looking at what they’re doing tells us a lot about what today’s priorities are.

When you look across the whole product lineups of these two companies, you see very different strategies. But at the top of each line, the phones are mostly similar. The latest flagship smartphones from these market behemoths focus on cameras and screens above all else, and on those counts, the Samsung Galaxy S20 and the iPhone 11 Pro aren’t actually that radically different from one another.

The S20 offers some cutting-edge new tech the latest iPhone doesn’t, but that could change this September. And as is, the iPhone has a unique comparative value proposition of its own. So let’s dive into the trends—and there’s no better word for them than that—that are appearing in the two most popular flagship phones in the world. Are these huge price tags worth it in 2020, and what do consumers need to think about when picking between these two giants?

We’ll spoil part of this exercise a bit right up front: we don’t believe that specifications or even features are what should drive buyers’ decisions about whether to go with Samsung or Apple when buying a flagship phone. First off, most people don’t need a flagship. Second, the differences that really matter center on software, services, and serious questions about how users should or shouldn’t relate to their gadgets and the tech companies that make them.

Table of Contents

Pricing

Speaking of the huge price tags: they’re huger now than ever before. Samsung’s top-of-the-line S20 Ultra starts at $1,399, and upgrades can push it up even higher. The iPhone 11 Pro Max, also an expensive phone by most people’s’ standards, starts at $1,099 and can go as high as $1,449 if you max out the storage capacity at 512 GB. (The S20 Ultra also caps out at 512 GB, but it offers microSD support up to 1 TB).

It’s difficult for those of us at Ars to imagine that almost anyone really needs to spend more than $1,400 on a smartphone. That said, there are certainly people who want to—for advanced camera features, for higher-quality screens on which to watch Netflix, or to impress others socially with a status symbol.

On the lower end of the current lineup, the Samsung Galaxy S20 starts at $999, and the iPhone 11 Pro (not Max) also starts at $999. There’s a lot more differentiating the S20 from the S20 Ultra (and there’s the S20+ in the middle) than there is between the iPhone 11 Pro and 11 Pro Max.

Of course, both Apple and Samsung offer phones at lower prices. Samsung covers the entire range of consumer price points with other phones outside the flagship Galaxy S and Galaxy Note product lines. And Apple sells the iPhone 11 (which has a different design, a lesser camera system, and a significantly poorer quality screen than the 11 Pro) for $699 and up, 2018’s iPhone XR for $599 and up, and the iPhone 8 for just $449 and up.

There’s a huge difference between $449 and $999 or $1,399 for most people, obviously. Exactly what are users getting for going all the way?

Specifications

All S20 model specs are for the 5G versions.

Samsung Galaxy S20 Samsung Galaxy S20+ Samsung Galaxy S20 Ultra iPhone 11 Pro iPhone 11 Pro Max
Display 6.2-inch OLED at 3,200 x 1,440 and 60/120Hz 6.7-inch OLED at 3,200 x 1,440 and 60/120Hz 6.9-inch OLED at 3,200 x 1,440 and 60/120Hz 5.8-inch OLED at 2,436 x 1,125 and 60Hz 6.5-inch OLED at 2,688 x 1,242 and 60Hz
Storage 128GB 128GB, 256GB, 512GB 128GB, 256GB, 512GB 64GB, 256GB, 512GB 64GB, 256GB, 512GB
CPU Qualcomm Snapdragon 865 Qualcomm Snapdragon 865 Qualcomm Snapdragon 865 Apple A13 Bionic Apple A13 Bionic
RAM 12GB 12GB 12GB for 128GB and 256GB models, 16GB for 512GB model 4GB 4GB
Battery 4,000 mAh 4,500 mAh 5,000 mAh 3,046 mAh 3,969 mAh
Rear cameras 12 MP ultra-wide (ƒ/2.2), 64MP telephoto (ƒ/2.0), 16MP wide (ƒ/1.8) 12 MP ultra-wide (ƒ/2.2), 64MP telephoto (ƒ/2.0), 16MP wide (ƒ/1.8), ToF 12 MP ultra-wide (ƒ/2.2), 48MP telephoto (ƒ/2.0), 108MP wide (ƒ/1.8), ToF 12MP ultra-wide (ƒ/2.4), 12MP wide (ƒ/1.8), 12MP telephoto (ƒ/2.0) 12MP ultra-wide (ƒ/2.4), 12MP wide (ƒ/1.8), 12MP telephoto (ƒ/2.0)
Front camera 10MP (ƒ/2.2) 10MP (ƒ/2.2) 10MP (ƒ/2.2) 12MP (ƒ/2.2) 12MP (ƒ/2.2)
Video 8K at 24fps, 4K at 60fps 8K at 24fps, 4K at 60fps 8K at 24fps, 4K at 60fps 4K at 60fps 4K at 60fps
Ports USB-C, MicroSD USB-C, MicroSD USB-C, MicroSD Lightning Lightning

Design

We’ve taken to calling today’s flagship phones “glass sandwiches” because they have almost-all-display front sides made of glass, and generally these devices are all glass on the back, too (except for certain camera components). Thankfully, they typically use a material dubbed Gorilla Glass that is much stronger than, say, a drinking glass, and Gorilla Glass has improved in durability year after year. Those glass backs enable wireless charging, which isn’t possible through some other common gadget materials.

However, Gorilla Glass is still not as durable as steel or aluminum. We’ve discussed materials at length before, and there aren’t big changes on that front in the S20 phones compared to last year’s S10 models. They feel nice, they look nice, but they’re generally not that durable and they’re fingerprint magnets. Both of these phones have the same upsides and downsides.

There are some newer developments worth highlighting. First up, Samsung has long made a marketing blitz of criticizing Apple for dropping the headphone jack from its phones starting back in 2016. But just over three years later, Samsung has also dropped the headphone jack in the Galaxy S line, launching its own AirPods competitors (which also support iOS, by the way). Samsung was one of the last flagship phone-makers to take this leap.

Below: Images from the Samsung Galaxy S20 announcement.

It might seem strange that the top-of-the-line phones typically lack something seemingly essential that cheaper phones sometimes still have—at least on the Android side of things. (There are no longer any available iPhones with headphone jacks.) But from Samsung and Apple’s point of view, wireless solutions are both superior and more costly, and thus wireless is the premium/flagship solution. Many users agree wholeheartedly, but some don’t, and the monetary cost of good wireless audio is steep.

Because of proprietary technology, Apple’s AirPods offer a generally better experience than today’s Android-friendly true-wireless headphones do. But that will likely change over the next year or so with the introduction of the first Bluetooth LE Audio devices, which will use a new Bluetooth audio standard that adopts some of the same benefits AirPods users have enjoyed.

In terms of design differences between the Galaxy S series and iPhones, Samsung offers its flagships in three sizes: the S20 at 6.2 inches, the S20+ at 6.7 inches, and the S20 Ultra at a basically tablet-sized 6.9 inches. The iPhone 11 Pro is available in 5.8- and 6.5-inch variants.

Below: A look at the design of the iPhone 11 Pro from our review.

Both have very different front-facing camera designs and authentication technologies. The Galaxy S phones have in-screen fingerprint readers, whereas the iPhone 11 Pro uses a sophisticated 3D sensor array that shares space with the front-facing camera to confirm that it’s you trying to unlock the phone.

That 3D sensor array (called TrueDepth) involves a lot of components, and it’s the reason for the noticeable “notch” at the top of the phone’s screen. That notch contains a lot of hardware. By contrast, Samsung just has a regular front-facing camera in the S20, and it has avoided including a notch by essentially punching a small hole in the center-top of the display.

Whether you prefer a notch or a hole punch is surely a matter of preference, as is whether you prefer Apple’s Face ID or Samsung’s in-screen fingerprint authentication.

Listing image by Samsung

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The MacBook Pro will soon get a resolution bump, macOS beta suggests

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Enlarge / The 2019 16-inch MacBook Pro.

Samuel Axon

The seventh beta of macOS Monterey contains what appear to be references to new screen resolutions suitable for the MacBook Pro line, as discovered by MacRumors.

In a list of supported graphics resolutions within macOS, there are two new resolutions: 3,456 by 2,234 and 3,024 by 1,964. Each carries a “Retina” marker, which Apple typically only applies to its own devices’ screens.

The aspect ratio for these new resolutions is very close to the current aspect ratios on the MacBook Pro computers sold today, but they’re lower than what we currently see in the iMac line, suggesting that they aren’t for Apple’s desktops. Further, the numbers fit nicely with a move to true 2x Retina, as opposed to the scaling approach presently used for Retina displays.

It is possible that this is a mistake, but the timing is convenient. macOS Monterey is expected to launch this fall alongside new MacBook Pro models featuring custom-designed Apple silicon that would be faster successors to Apple’s much-lauded M1 chips found in lower-end Macs and the most recent refresh of the iPad Pro.

If reports in Bloomberg and elsewhere are to be believed, the new laptops would also include Mini LED displays, which provide better contrast than the display technology currently used in Mac laptops, as well as additional ports like HDMI or an SD card slot. These devices would also drop the Touch Bar, which some users like but others hate, in favor of a return to physical function keys. The 13-inch MacBook Pro would probably see reduced bezels, making it a 14-inch MacBook Pro. (A similar change replaced the 15-inch MacBook Pro with a 16-inch model a couple of years ago.)

So increased screen resolutions join a plethora of other likely changes that would make for the most significant redesign of the MacBook Pro since the first Touch Bar models in 2016.

Leaks have also pointed to an upcoming MacBook Air redesign, but that laptop is unlikely to come until later.

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The Surface Duo’s two-year-old Android OS will be updated sometime this year

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If Microsoft wants to be taken seriously as an Android manufacturer, one of the things it will need to establish is a track record of reliable, on-time software updates. But as the company launches a second generation of the Surface Duo and the company’s first Android phone turns a year old, so far Microsoft has failed to impress.

The Surface Duo 1 shipped in September 2020 with Android 10, which was a full year old at the time, and Android 11 had already launched. The hope was that Microsoft would quickly update the Duo to the latest version of Android, but that never happened. Today the device is still running Android 10, which is now two years old, and Android 12 is about to ship. Microsoft has finally broken its silence about Surface Duo 1 updates, and the company tells The Verge it plans to update the device to Android 11 “before the end of this year.”

Assuming Microsoft follows through on its promise, the company’s $1,400 flagship device will be updated from a two-year-old operating system to a one-year-old operating system. Microsoft committed to three years of updates, and it has been delivering monthly security updates. But this is still worst-in-class update support, especially for the price. Samsung usually rolls out Android to its latest flagship three months after Google’s release, while OnePlus usually takes around a month—Microsoft’s one-year timeframe is really bad.

Microsoft is, at least, communicating. Before, it never really let its customers know when Android 11 would be arriving on the Surface Duo until this latest report, leaving the rumor mill to fill in the gaps. It would be nice to get a timeframe for Android 12 releases, given the latest update will be out any day now. Perhaps Microsoft’s lack of communication was due to the company just not knowing when Android 11 would be done. The Android 10 build that shipped on the original Duo had all sorts of bugs, and the company is clearly having a hard time transitioning to Android.

Perhaps some of Microsoft’s update problems were caused by the Duo 1 originally being designed for a now-canceled mobile resurrection of Windows; Microsoft was essentially forced to switch to Android later in that product’s development life. Unsurprisingly, the Windows-maker didn’t have a lot of Android OS engineers on staff at the time, and Microsoft ended up outsourcing the Duo’s OS development to a company called “Movial.” Microsoft ended up acquiring Movial just two months before the Duo’s release date, which doesn’t sound like ideal timing.

The Duo 1’s Windows DNA resulted in a device with very different underpinnings from a normal Android phone, like a “custom engineered” Microsoft UEFI instead of the normal Qualcomm one. The Duo 2 should have been designed from the start with Android as the target, so maybe things will be better for the sequel?

Listing image by Ron Amadeo

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Windows 11 hits the Release Preview Insider channel as official release nears

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Enlarge / The “official” Windows 11 update, complete with the UI that regular people will see, is now available in the Release Preview channel for Windows Insiders.

Andrew Cunningham

Yesterday, Microsoft released a near-final build of Windows 11 to Windows Insiders in the Release Preview channel, which (as the name implies) is generally the last stop for a major new Windows version ahead of its release to the general public. The official release date for Windows 11 is October 5, but Microsoft is planning to roll it out gradually over the next few months to prevent widespread problems.

The build number in the Release Preview channel is 22000.194, the same version released to the Beta channel on September 16.

While Beta- and Dev-channel builds of Windows 11 are simply downloaded and installed like regular Windows Updates, the version in the Release Preview channel gives you the same upgrade message that will be offered to the public when Microsoft offers the Windows 11 upgrade for their PCs. This includes a system notification that users can click through to learn more about Windows 11’s new features and a special update message in Windows Update that will give you the opportunity to waive the Windows 11 upgrade and stay on Windows 10 (seen above).

Windows 10 can run on pretty much any PC that could run Windows 7 or Windows 8, but Windows 11 comes with stringent new processor and security hardware requirements that severely limit its compatibility. The most important is the CPU requirement, which generally mandates an 8th-generation Intel Core processor (introduced in late 2017) or newer or a 2nd-generation AMD Ryzen processor (introduced in mid 2018) or newer. There are only a handful of exceptions for older processors, including for Microsoft’s own Surface Studio desktop—Microsoft has the full list of Intel and AMD processors available on its documentation site.

If your PC can run it, Windows 11 includes a refreshed user interface, rescued from Microsoft’s failed “Windows 10X” project. The redesign overhauls the taskbar, Start menu, system tray, the Settings app, and Windows Explorer, as well as right-click menus and built-in apps throughout the OS. It also adds some gaming features and improvements to the Windows Subsystem for Linux, though some of these will be backported to Windows 10.

Listing image by Microsoft

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