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Samsung shuts down its AI-powered Mall shopping app in India

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Samsung has quietly discontinued an app that it built specifically for India, one of its largest markets and where it houses a humongous research and development team. The AI-powered Android app, called Samsung Mall, was positioned to help users identify objects around them and locate it on shopping sites to make the purchase.

The company has shut down the app a year and a half after its launch. Samsung Mall was exclusively available for select company handsets and was launched alongside the Galaxy On7 Prime smartphone. News blog TizenHelp was first to report about the development.

At the time of the launch, Samsung said Mall app will complement Bixby, the company’s virtual assistant. Bixby already offers a functionality that allows users to identify objects through photos. But it does not let users make the purchase.

“The first insight while developing Samsung Mall was that consumers may be looking to find the price, the colour, delivery options and a lot of other things. Indian consumers want to find the best deals first. They aren’t tied up with one particular portal as well,” Sanjay Razdan, Director of Samsung India told local outlet India Today at the time of the launch.

Samsung had partnered with Amazon, Shopclues and TataCLiQ to show relevant results from these retailers on its “one-stop online experience” app. Users were also able to compare prices to see which website was offering them the item at lowest cost.

Samsung Mall app was downloaded about five million times from Google Play Store in India since March 2018, Randy Nelson, Head of Mobile Insights at analytics firm SensorTower told TechCrunch. The app had begun to lose its popularity in recent months, though.

“Downloads in May totaled 275,000 — which was down 38% year-over-year from 476,000 in May 2018. It was ranked No. 1,055 by downloads in India’s Google Play store in May — down from 487 a year ago,” said Nelson.

Once the top smartphone vendor in India, Samsung has lost that crown to Xiaomi. The Chinese smartphone maker has held the tentpole position in India for two straight years now, according to research firm IDC.

A Samsung spokesperson in India, reached out by TechCrunch on Monday, has yet to comment on the story.

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Ukraine arrests ransomware gang in global cybercriminal crackdown

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Enlarge / A Colonial Pipeline facility in Woodbridge, New Jersey. Hackers last month disrupted the pipeline supplying petroleum to much of the East Coast.

Ukrainian police have arrested members of a notorious ransomware gang that recently targeted American universities, as pressure mounts on global law enforcement to crack down on cybercriminals.

The Ukraine National Police said in a statement on Wednesday that it had worked with Interpol and the US and South Korean authorities to charge six members of the Ukraine-based Cl0p hacker group, which it claimed had inflicted a half-billion dollars in damages on victims based in the US and South Korea.

The move marks the first time that a national law enforcement agency has carried out mass arrests of a ransomware gang, adding to pressure on other countries to follow suit. Russia, a hub for ransomware gangs, has been blamed for harbouring cybercriminals by failing to prosecute or extradite them.

Cl0P is one of several ransomware cartels that seize a target’s data, demanding a ransom to release it. The group has also increasingly threatened to leak sensitive information online if a target refuses to pay, a tactic known as “double extortion.”

Recent targets have included oil company Shell and international law firm Jones Day, as well as several US universities including Stanford and the University of California. In most cases, the hackers wielded a vulnerability in a file transfer product run by Accellion to compromise their victims.

The arrests come as ransomware has been thrust into the spotlight in recent weeks, following a number of audacious attacks hitting critical infrastructure. Last month, hackers disrupted the Colonial Pipeline supplying petroleum to much of the US East Coast—an attack the White House has attributed to a Russian-based group.

As a result, governments are under increasing pressure to curb the activities of cybercriminals. This week, US President Joe Biden attended a summit in Geneva with Russia’s President Vladimir Putin, in which both parties were expected to discuss the threat of ransomware.

Some experts allege Moscow allows ransomware criminals to operate with impunity in the country on the understanding that hackers will not target Russian-speaking organizations and will share access with the government if called upon to do so. Ahead of the summit, however, both Putin and Biden suggested they were open to exchanging cybercriminals.

As part of its Cl0P takedown, the Ukrainian police on Wednesday said that it had conducted 21 searches in the Kyiv region of homes and cars of those arrested, seizing computer equipment, 5 million Ukrainian hryvnias (around $185,000), and property. Video footage shared by the police showed officers raiding homes in what appeared to be wealthy neighborhoods, and towing luxury cars including Teslas.

The police also said it had “managed to shut down” some of the group’s digital infrastructure.

It is unclear whether those arrested were core members of the group or affiliates. The defendants face eight years in prison, the statement said.

© 2021 The Financial Times Ltd. All rights reserved. Not to be redistributed, copied, or modified in any way.

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Newly discovered Vigilante malware outs software pirates and blocks them

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A researcher has uncovered one of the more unusual finds in the annals of malware: boobytrapped files available on sites frequented by software pirates that rat out downloaders and try to prevent unauthorized downloading in the future.

Vigilante, as SophosLabs Principal Researcher Andrew Brandt is calling the malware, gets installed when victims download and execute what they think is pirated software or games. Behind the scenes, the malware reports the file name that was executed to an attacker-controlled server along with the IP address of the victims’ computers. As a finishing touch, Vigilante tries to modify the victims’ computers so they can no longer access thepiratebay.com and as many as 1,000 other pirate sites.

Not your typical malware

“It’s really unusual to see something like this, because there’s normally just one motive behind most malware: stealing stuff,” Brandt wrote on Twitter. “Whether that’s passwords, or keystrokes, or cookies, or intellectual property, or access, or even CPU cycles to mine cryptocurrency, theft is the motive. But not in this case. These samples really only did a few things, none of which fit the typical motive for malware criminals.”

Once victims have executed the trojanized file, the file name and IP address are sent in the form of an HTTP GET request to the attacker-controlled 1flchier[.]com, which can easily be confused with the cloud-storage provider 1fichier (spelled with an L as the third character in the name instead of an I). The malware in the files is largely identical except for the file names it generates in the web requests.

Vigilante goes on to update a file on the infected computer that prevents it from connecting to The Pirate Bay and other Internet destinations known to be used by people trading pirated software. Specifically, the malware updates Hosts.txt, a file that pairs one or more domain addresses to distinct IP addresses. As the image below shows, the malware pairs thepiratebay.com to 127.0.0.1, a special-purpose IP address, often called the localhost or loopback address, that computers use to identify their real IP address to other systems.

Sophos

By mapping the domains to the local host, the malware ensures that the computer can no longer access the sites. The only way to reverse the blocking is to edit the Hosts file to remove the entries.

Brandt found some of the trojans lurking in software packages available on a Discord-hosted chat service. He found others masquerading as popular games, productivity tools and security products available through BitTorrent.

There are other oddities. Many of the trojanized executables are digitally signed using a fake code signing tool. The signatures contain a string of randomly generated 18-character uppercase and lowercase letters. The certificate validity began on the day the files became available and is set to expire in 2039. Additionally, the properties sheets of the executables don’t align with the file name.

Executables, when viewed through a hex editor, also contain a racial epithet that’s repeated more than 1,000 times followed by a large, randomly sized block of alphabetical characters.

“Padding out the archive with purposeless files of random length may simply be done to modify the archive’s hash value,” Brandt wrote. “Padding it out with racist slurs told me all I needed to know about its creator.”

Vigilante has no persistence method, meaning it has no way to remain installed. That means people who have been infected need only edit their Hosts file to be disinfected. SophosLabs provides indicators of compromise here.

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Starlink dishes go into “thermal shutdown” once they hit 122° Fahrenheit

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Enlarge / Starlink satellite dish and equipment in the Idaho panhandle’s Coeur d’Alene National Forest.

A Starlink beta user in Arizona said he lost Internet service for over seven hours yesterday when the satellite dish overheated, demonstrating one of the drawbacks of SpaceX’s broadband service. When the user’s Internet service was disrupted, the Starlink app provided an error message saying, “Offline: Thermal shutdown.” The dish “overheated” and “Starlink will reconnect after cooling down,” the error message said.

The user, named Martin, posted a screenshot of the error message on Reddit. He contacted Starlink support, which told him, “Dishy will go into thermal shutdown at 122F and will restart when it reaches 104F.” Martin decided to give the dish a little water so it could cool down. He pointed a sprinkler at Dishy, and once it cooled enough to turn back on, “I immediately heard YouTube resume playback,” he wrote yesterday.

But the Internet restoration was short-lived, Martin told Ars in a chat today.

“The fix was temporary,” he told us. “When I stopped the sprinkler, [the dish] heated back up and would cycle back on for a few minutes and go back down for thermal shutdown. The overheating started that day about 11:30 am and came back for good about 7 pm… I’m currently headed to a hardware store to get materials to build a solar shade/sail around the dish to see if it doesn’t impact connection and speed.”

Martin uses the ground behind his house to set up his dish because it is the only spot with no obstructions. But there’s “no shade to speak of,” he wrote in the Reddit comment thread.

Thermal shutdowns affect other users

Officially, SpaceX has said that “Dishy McFlatface” is certified to operate from 22° below zero up to 104° Fahrenheit. Temperatures reached about 120° yesterday in Martin’s town of Topock, near Arizona’s border with California, he said. Though Dishy doesn’t go into thermal shutdown until it hits 122°, the dish can obviously get hotter than the air temperature.

“I’m thinking the radiating heat from the ground is effectively cooking the bottom of the dish, [while] the top of the dish is cooked by the sun,” Martin told Ars. In addition to the shade he’s building, Martin said he is “waiting for permitting for a HAM radio tower” that would lift the dish off the ground to help keep it cool enough to operate.

Martin said he also had very short outages on several days since last week, but service came back before he had time to confirm whether they were caused by heat. SpaceX told users to expect periodic outages during beta, so Martin’s previous outages could have been due either to heat or satellite availability.

Another user in Virginia experienced a half-hour outage due to overheating on a day with temperatures in the low 80s, according to a Reddit post two months ago.

Martin’s post spurred a response from a beta user who also reported thermal shutdowns. “You’re not the only one. My Starlink is located 50 miles south of Grand Canyon in remote area,” one person wrote yesterday. “It’s been off and on also. It stopped today one hour after cool down period but quit again as [of] ~12:30. Last reported temp at my weather station was 103 degrees.”

The 122° F shutdown temperature was mentioned three weeks ago in a Reddit post by a user who had also been given the figure by Starlink support. “‘That’s it??’ was my thought. On a 90 degree day, the rooftop of my house can be around 125 degrees,” that user wrote.

“Are you sure that wasn’t Celsius?” another asked. (122° C converts to 251.6° F.)

Like Martin, other Starlink users may have to find creative ways to keep their dishes cool as the summer months arrive.

Dishy’s heat management

As we wrote in December, a teardown of Dishy McFlatface showed some of its heat-management components, including a metal shield that’s peppered with blue dots made of thermally conductive material that conducts heat away from the PCB and into the shield.

Ken Keiter, the engineer who performed the teardown, was interviewed by Vice’s Motherboard section for a story about the Arizona resident today:

Keiter told Motherboard that while reasonable consideration was given to heat dissipation in Dishy’s design, he could see the potential for problems.

“The phased array assembly comprises a PCBA (printed circuit board assembly) adhered to an aluminum backplate which serves several purposes—acting as RF shielding, providing structural rigidity and, most relevantly, acting as a radiative thermal mass (heat sink) for the components on the PCBA,” Keiter said.

Heat is funneled from the circuit board to the aluminum backplate using a foam-like thermal interface material (TIM). The backplate itself resides in a weather-sealed cavity containing a small amount of air. As this backplate heats up, the air surrounding it also heats, transferring thermal energy via the plastic enclosure to the outside environment, Keiter said.

“Here’s the problem: at some point, the combined thermal energy being absorbed by Dishy’s face and being dumped by the components into the backplate, the air surrounding it, and the enclosure exceeds the amount that is being dissipated to the outside environment,” he noted.

Keiter said that software changes could “make the system more thermally efficient” but that it’s possible SpaceX will need to make “a significant hardware revision for the commercial launch.” He called it “a really tricky engineering problem with some insanely tight constraints.”

We contacted SpaceX today and will update this article if we get a response.

SpaceX seeks stability before exiting beta

The Starlink public beta began in October 2020, and there’s still no word on when exactly it will hit commercial availability. But the service could happen within months, as SpaceX CEO Elon Musk has said that Starlink will be available to “most of Earth” by the end of 2021 and the whole planet by next year. Still, SpaceX expects to have a limited number of slots in each geographic region because of capacity constraints.

SpaceX is seeking Federal Communications Commission permission to deploy up to 5 million user terminals in the US. Over 500,000 people have ordered Starlink, and Musk has said he expects all of those users to get service. But he also said that SpaceX will face “more of a challenge when we get into the several million user range.” The biggest limitation would be in densely populated urban areas; rural users would have better odds of getting service.

As noted earlier, Starlink warns beta users to expect “brief periods of no connectivity at all”—even if they don’t run into thermal shutdowns. “We still have a lot of work to do to make the network reliable,” SpaceX president and COO Gwynne Shotwell said in April. “We still have drops, not necessarily just because of where the satellites are in the sky.” SpaceX will keep the service in beta “until the network is reliable and great and something we’d be proud of,” Shotwell said.

The Verge reviewed Starlink last month and found frustrating reliability problems. “Like the similarly over-hyped mmWave 5G, Starlink is remarkably delicate. Even a single tree blocking the dish’s line of sight to the horizon will degrade and interrupt your Starlink signal,” The Verge wrote.

Starlink is only part of the solution

The service will surely become more stable by the time SpaceX moves it from beta to general availability, as Shotwell promised. Even in beta, Starlink is providing much-needed connectivity to people with no other options. If SpaceX brings reliable broadband to a few million users, that would be a success, but there may be tens of millions of Americans without access to high-speed broadband. Tens of millions of others have to pay whatever the cable company demands because there’s no competition where they live.

Widespread fiber-to-the-home deployment would make a bigger difference for more Internet users than Starlink. President Joe Biden pledged to lower prices and deploy “future-proof” broadband to all Americans, but he’s already scaled back his plan in the face of opposition from Republicans and incumbent ISPs. AT&T has been lobbying against nationwide fiber and funding for municipal networks, and AT&T CEO John Stankey expressed confidence last week that Congress will steer legislation in the direction that AT&T favors.

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