There has been a lot of griping about the quality and pace of OnePlus’ recent software updates, especially when OxygenOS 11 brought about major UI changes and, with it, some nasty bugs. OnePlus 7 and 7T owners, however, seem to have had it worse and have experienced the worst that the release has to offer. After two months since the issue appeared, OnePlus is finally rolling out the fix to a bug that locked users into watching SD quality streaming videos, but many users still aren’t satisfied with how the update is being handled.
Last May, owners of OnePlus 7/7 Pro and 7T/7T Pro phones reported losing access to the ability to watch HD videos on Netflix, Amazon Prime Video, and other streaming services. It was traced down to a still-unexplained bug from an OxygenOS 11 update that dropped the phone from Widevine DRM L1, which is required for HD or higher-res streaming, to L3, which only allows for SD content. Unsurprisingly, affected owners were none too happy, especially without an immediate solution.
Two months later, that solution finally comes with the OxygenOS 220.127.116.11 update for the OnePlus 7 and the OnePlus 7T. Unfortunately, it seems that not everyone who has installed the update is actually seeing any change on that front. Some have reported the need to clear the cache of affected apps like Netflix, which potentially means messing up some of the stored data in those apps.
Owners of these phones aren’t just complaining about the questionable quality of the fix. Some have pointed out how the latest update brings Android’s June security patches near the end of July, a week before Google releases the next round of security fixes for August.
It’s all too easy to see these complaints as just whining, but OnePlus 7 and 7T users have really had it bad. In addition to what is considered to be a very buggy OxygenOS 11 rollout, those owners feel let down by the unexplained removal of an always-on display feature that was present in previous betas. OnePlus has remained silent on that matter, but that didn’t stop the company from asking those users about how much they enjoy that non-existent AOD feature.