Telstra has announced a program of work to upgrade and maintain its services in regional Australia.
In a blog post, Telstra CEO Andy Penn said that while Telstra meets its Universal Services Obligation (USO) standards, some customers do have to “wait longer than they should” for services to be restored.
“I understand the frustration this can cause, particularly where there are no other options. We are therefore expanding our regional maintenance plan further to address the primary sources of regional faults so we can provide a better, more reliable service for our customers,” Penn said.
“This includes the proactive repair of cable joints, which can be a common cause of faults in the regional network, migrating customers from less reliable networks using outdated technology to more reliable networks, and the pro-active replacement of batteries in exchanges.”
Specifically, Telstra will be repairing or replacing 1,000 cable joints and some cabling on the worst-performing cables; migrating 350 customers off its old high-capacity radio concentrator (HCRC) network onto NextG Wireless Local Loop (NGWL) telephone services; and replacing around 200 batteries in exchanges and roadside cabinets where mains power failures occur frequently.
“We are also improving stock levels of equipment so our field teams can respond faster when something goes wrong,” Penn added.
Minister for Regional Services Bridget McKenzie welcomed the announcement, saying landlines will be made more reliable in regional and rural areas.
“Landlines are a lifeline for many regional Australians, and repeat faults and long repair timeframes are just not good enough and are significant pain points for those living in regional, rural, and remote areas,” McKenzie said.
“For some, a landline service is their only connection to the outside world and can literally mean the difference between life and death. It is essential these services are reliable, and that any issues are fixed quickly.”
Australian Communications Consumer Action Network (ACCAN) CEO Teresa Corbin said “some of the issues” outlined in the Regional Telecommunications Review will be addressed by the program, including extended faults and repair time frames.
“Many of our members have been adversely impacted by a deteriorating landline service that is often not fixed within the specified Customer Service Guarantee timeframe,” she said.
“This was recognised by the Regional Telecommunications Independent Review Committee, who said in their final report that they were ‘appalled’ at some of the excessive repair times reported for landline services, which extended through weeks and even months in some cases.”
ACMA scam project terms set
The Australian government has also released the terms of reference for the Australian Communications and Media Authority (ACMA) program working to reduce scam activity on telco networks.
Under the terms of reference [PDF], published on Wednesday, the ACMA will consider existing and emerging technologies that enable scams; existing, new, and emerging technology that could reduce scams; costs and benefits of potential solutions; implementation issues; timing; and international approaches.
The ACMA is also set to have regard to “the importance of communications networks for the economic and social development of all Australians”; current scam policy and regulation; international programs that are supported by governments, industry, and consumers; research on consumer concerns about scams being perpetrated over telco networks; stakeholder opinions; and the costs to consumers and industry of any solutions.
Scams being delivered over the internet, such as online dating or online shopping scams, are not within the scope of the project.
The ACMA, which is also working with the Australian Cyber Security Centre (ACSC) and the Australian Competition and Consumer Commission (ACCC) on the project, is set to release a discussion paper in the next few weeks. A final report is due in December.
“Scam calls are more than a nuisance. They pose a real threat, particularly to those in vulnerable circumstances such as older people,” ACMA Chair Nerida O’Loughlin said in December, with the ACMA saying recent research found that 50 percent of adults in Australia received scam calls weekly or even daily.
Optus: NBN should face ‘real consequences for poor performance’
In its submission to the ACCC, Optus has joined Telstra, Vodafone, and Vocus in arguing that a AU$25 one-off rebate is not enough to incentivise NBN to repair faults in a timely way and stop missing connection appointments.
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Mercedes-Benz unveils T-Class and EQT all-electric concept based on new Renault Kangoo
We weren’t expecting Mercedes-Benz to unveil an MPV or small van, much less an all-electric microvan, but here it is. First off, the Mercedes EQT concept looks fantastic. It mends the styling attributes of a practical people carrier and a small luxury conveyance. Mercedes-Benz will debut two versions of the T-Class: Internal combustion (gasoline and diesel) and the EQT all-electric version.
“We are expanding our portfolio in the small van segment with the forthcoming T-Class,” said Marcus Breitschwerdt, Head of Mercedes-Benz Vans. “It will appeal to families and all those private customers, whatever their age, who enjoy leisure activities and need a lot of space and maximum variability without forgoing comfort and style.”
Let’s start with the Mercedes T-Class, the one arriving with a slew of gasoline and diesel engines in Europe. Based on the all-new, third-gen Renault Kangoo, the T-Class is riding on Renault’s CMF-B platform, capable of supporting internal combustion and all-electric powertrains.
Measuring 4,945 mm in length, 1,863 mm wide, and 1,866 mm high, the T-Class has seven seats, two sliding doors, and second-row seats that can accommodate up to three child seats. The concept is wearing premium white Nappa leather upholstery, but we’re expecting the production version to get wear-resistant nylon materials in lower-trim models.
Of course, MBUX infotainment will come standard, and Mercedes promises the dashboard and control layouts of the concept will make it to production. It will arrive with a slew of advanced safety features and driving aids like automatic emergency braking, lane assist, adaptive cruise control, trailer stability control, and crosswind assist, to name a few.
Meanwhile, the EQT all-electric version is a hardware clone of the Renault Kangoo E-Tech Electric model, and it’s the ninth member of Mercedes-Benz’s all-electric EQ family. The concept bears tasty exterior bits like a black panel grille with 3D star-effect lighting, futuristic LED taillights, and a full-width LED light bar in the rear. It also has 21-inch aero wheels wrapped in low-profile tires and a unique bottle-shaped panoramic glass roof.
Admittedly, the production EQT will be a toned-down version of the concept seen here. Then again, Mercedes-Benz claims the packaging, body style, and practical features will remain unchanged, and that’s good news. Powertrain options for the EQT remain unannounced, but we have an idea.
Most likely, the EQT will have a single electric motor pumping out 101 horsepower, drawing juice from a 45 kWh battery pack as the Renault Kangoo E-Tech Electric. The driving range is around 165 miles using the WLTP cycle.
The Mercedes-Benz T-Class and EQT will make their official debut later this year. Production is at Renault’s MCA factory in Maubeuge, France, where both the T-Class and EQT are built alongside the Renault Kangoo and Kangoo E-Tech Electric.
Porsche makes a huge promise for its most important EV
The Porsche Taycan showed the German sports car company was taking EVs seriously, but it’ll be the arrival of the new Macan EV which really tips the scales toward electrification. Porsche isn’t quite ready to unveil the all-electric Macan quite yet, but it’s already making some big promises about the EV version of its best-seller.
It’s fair to say the Macan has been a huge deal for Porsche. Though the automaker may be best known for its 911 sports car, available as a coupe, a convertible, and a Targa, it’s crossovers and SUVs which have padded the bottom line for some time now.
In Q1 2021, for example, Macan led Porsche sales in North America, closely followed by its bigger Cayenne sibling. Indeed, Porsche sold more examples of the Macan in those three quarters than it did 911 and 718 models combined. In short, if you’re going to make an all-electric version of your most popular nameplate, you need to get it absolutely right.
Porsche’s answer to that challenge is built on the Premium Platform Electric (PPE), an electric-only architecture the automaker co-developed with VW Group stablemate Audi. Indeed, the Macan EV will be the first Porsche product to use PPE. Focused on luxury performance electric vehicles – rather than mainstream EVs as VW Group’s MEB is focused on – there’s plenty of flexibility in how PPE can be configured.
For example, Porsche and Audi have already talked about the capability of rear-wheel drive single motor setups, and all-wheel drive dual motor versions. Body styles, too, can be configured in multiple ways, with up to a 100 kW battery pack nestled into the wheelbase. In the case of the Audi A6 e-tron – a barely-disguised nod to the upcoming luxury electric car the automaker has planned for a few years out – that means a sedan, but PPE can just as easily be adapted for crossovers, SUVs, and other designs. Audi, for example, will use the platform for its Q6 all-electric SUV that’s expected to be unveiled at the end of 2022.
The all-electric Porsche Macan, meanwhile, is being planned for 2023, the automaker says. It’ll use 800-volt architecture – like the Taycan and Taycan Cross Turismo – for faster charging times along with greater performance. Indeed, Porsche isn’t holding back on its speed commitment, promising “the all-electric Macan will be the sportiest model in its segment.”
For the moment, physical prototype Macan EV models are just headed out to the road. Porsche’s development so far has been virtual, using simulations to model the design of the crossover EV more effectively. That includes the aerodynamic work which is so important for electric vehicles, to cut drag and improve range.
In parallel, however, there’ll also be another conventionally-powered version of the Macan – using gas engines still – that will be on sale alongside the Macan EV.
“Demand for electric vehicles continues to rise, but the pace of change varies considerably across the world,” Michael Steiner, Member of the Executive Board at Porsche, explains. “That’s why we’re going to launch another conventionally powered evolution of the current Macan in the course of 2021.”
Subaru Solterra electric SUV confirmed as brand’s first AWD EV
Subaru has revealed details on its new, first all-electric model, and if you were worried there wouldn’t be enough EV SUVs around to choose between, the Subaru Solterra should settle those concerns. The new name is a combination of the Latin words for “Sun” and “Earth,” the automaker says, in a nod to its “commitment to deliver traditional SUV capabilities in an environmentally responsible package.”
That is, of course, pretty much what every automaker says about their new electric vehicle. What could make the Subaru Solterra special is the e-SUBARU Global Platform it debuts.
It’s the handiwork of a collaboration between Subaru and Toyota. Subaru contributed its experience with all-wheel drive, while Toyota brought the electrification part to the recipe. We should see the Solterra launch in 2022, across the US, Canada, China, Europe, and Japan.
The automaker is tight-lipped on just what to expect from e-SUBARU, though we do have some prior knowledge. On Toyota’s side, the architecture is known as e-TNGA, and it’s designed from the outset to be especially flexible. Toyota, for example, is talking about using it for front-, rear-, and all-wheel drive configurations.
Only a handful of dimensions are fixed: the length and width of the motors, for example, and the battery pack which is mounted under the cabin. Everywhere else – including front and rear overhangs, overall vehicle width, and wheelbase – there’s flexibility to adjust size, depending on the requirements of segment, cabin space, and room for cargo.
Toyota plans to tap that flexibility for a whole series of EVs, not just the C-segment SUVs that both it and Subaru have already confirmed are on the roadmap. For Subaru, so far only the Solterra has been announced. It also seems likely that – given the brand’s reputation for AWD – it’ll skip any front- or rear-wheel drive versions.
What isn’t uncertain is that Subaru is onboard with the idea that electrification is the future. Back in January 2020, the automaker predicted that by mid-2030 it would be building electric vehicles only.
Still to be confirmed about this first example of Subaru’s EV strategy are details like power and range, not to mention pricing. In the US, Subaru is still at the start of its federal tax credits for EVs, relatively speaking, given currently it only offers PHEVs not full-electric models in its range. That could help take some of the sting out of any price premium that the new electric platform might demand. We’ll know more as the Solterra gets closer to launch.
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