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TikTok is launching a series of online safety videos in its app – TechCrunch

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On the heels of news that TikTok has reached 1 billion downloads, the company today is launching a new initiative designed to help inform users about online safety, TikTok’s various privacy settings and other controls they can use within its app, and more. Instead of dumping this information in an in-app FAQ or help documentation, the company will release a series of video tutorials that are meant to be engaging and fun, in order to better resemble the other content on TikTok itself.

The safety series, called “You’re in Control,” will star TikTok users and make use of popular memes, in-app editing tricks and other effects, just like other TikTok videos do. The videos will appear in the app and be available through the new @tiktoktips account. 

The videos will focus on a range of privacy, safety and well-being settings and other safety-related policies. This includes TikTok’s Community Guidelines, how in-app reporting works, plus other settings for protecting your privacy, how to control comments, settings to manage your screen time and more.

They’re not exactly your traditional how-to videos, however.

Instead, the videos showcase what’s often more serious issues — like being overrun with unwanted messages — in a humorous fashion. For example, in the video about configuring your message controls, angry commenters are depicted as shouting passengers on an airplane while the user is depicted by an overwhelmed flight attendant.

“Too many DMs?,” the video asks. The flight attendant snaps his fingers, which causes most of the passengers to disappear. The scene returns to peace and quiet. It’s a simple enough analogy for TikTok’s younger user base to understand.

This is then followed by a screen recording that shows you how to turn off messaging within the TikTok app’s settings.

Other videos have a similar style.

A barking, growling dog is used to demonstrate Restricted Mode, for instance. A noisy crowd overlooking someone’s shoulder is the intro on the video about using comment controls.

Another video encourages the use of screen time controls, asking “can’t put your phone down?” and shows someone so wrapped up in their phone they aren’t watching where they’re walking.

But the video about the Community Guidelines is maybe the most cringe-y, as it feels a bit like your parents reminding you to “play nice.” However, it still manages to set a tone for what TikTok wants to promote — a community for “positive vibes” where everyone feels “safe and comfortable.”

At launch, there are seven of these short-form videos in the safety series, which will launch in the TikTok app in the U.S. and U.K on Wednesday. In time, the company plans to add other tutorials and expand the series across its global markets, it says.

Of course, TikTok needs more than a series of videos to make its app a safe and welcoming community, the way it desires. It also needs a combination of policies, settings, controls, technology, moderation and more, the company says. And it needs to comply with COPPA laws – which it’s basically skirting.

That said, a focus on user education is an important aspect to this larger goal — and it stands in stark contrast to how Facebook intentionally made its privacy settings so complex and difficult to find and use for so many of its earlier years that people gave up trying.

How well TikTok can execute on user privacy and safety as the app grows still remains to be seen. For now, it tends to be talked about as either a wholesome and fun video experience, or an online cesspool filled with hateful content and child predators. It’s an app on the internet, so both versions of this story are likely true.

There is no large user-generated content site — even those run by Facebook, Twitter and YouTube — that has figured out how to properly police the hatefulness and evil contained in humanity. But TikTok, at least, takes care not to showcase that content in its main feed — you have to seek it out directly (or train its algorithm by never clicking on anything wholesome).

But, so far, TikTok has been better reviewed by child safety advocates than you might expect. For instance, Common Sense Media — a nonprofit that provides unbiased and trusted advice about all sorts of media, including apps — said that the app, used with parental supervision, can be “a kid-friendly experience.”

The launch of the video series comes at a time when TikTok’s growth is surging. The app recently surpassed a billion installs across the iOS App Store and Google Play, including Lite versions and regional variations, but excluding Android installs in China, according to data from Sensor Tower.

Roughly 25 percent of those installs are from India, the report said. And around 663 million of TikTok’s total installs occurred in 2018, which made the app the No. 4 most downloaded non-game for the year.

However, installs alone don’t tell the story of how many people actually use the app or how often. And a chunk of these could be the same user installing the app on multiple devices, or even bots used to push the app up the charts. In addition, parents often download the app their tween or teen is using for monitoring purposes, but don’t engage with the app or its content on a regular basis.

Below, is a compilation of all the new videos launching today:

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Spotify is testing new card-style user profiles focused on discovery

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At Spotify’s Stream On event this month, the company introduced a redesigned app with TikTok-like discovery feeds, an AI DJ and other tools for artists and podcasters. But the app’s changes may not be stopping there. The company confirmed it’s now testing a revamp of its user profiles, which includes a card-style layout that lets users establish more of a social identity on the platform in addition to providing easy access to Spotify’s unique features — like its personalized recommendations, Blend playlists, co-listening experiences and more.

The changes were first spotted by Chris Messina, who shared screenshots of the tests on Twitter. He noted the additional cards on profiles and how the new layout was directing users to tap a button to “discover more features.”

Some Spotify users, however, said they’ve had the updated profiles for some time. But that’s only because the feature has been in live testing in multiple markets. These profiles are not fully rolled out to all users.

Spotify did not commit it would make the feature available for everyone at any particular time. Often, the company’s new ideas are tested in public, then modified based on user engagement and feedback before a global rollout. Or, in some cases, they’re scrapped entirely. That said, it’s not as likely that this one would be dropped, given how well it fits with the new Spotify redesign which puts greater emphasis on discovery.

“We routinely conduct a number of tests,” a company spokesperson told TechCrunch when asked about the new profiles. “Some of those tests end up informing our user experience and others serve only as an important learning. We don’t have anything further to share at this time,” they added.

Among the notable changes in this version of the user profiles is the new heading at the top of the screen that looks more like something you’d see on a social network. Currently, Spotify user profiles are fairly bare-bones. The person’s name as well as their follower and following counts are displayed above lists of their playlists and recently played artists. The new profiles, by comparison, include other details about the person like which Spotify plan they’re subscribed to, how long they’ve been a Spotify member, their general location (like the U.S.), in addition to their follower and following counts, a button that lets you follow them and another for profile edits.

There’s also a fun feature that apparently lets you set a “vibe” above your name, to give your profile a little pizazz.

The new profiles still feature sections for your playlists and artists, but these now appear as cards and there are more interactive features available next to these options. For instance, you can now click a button to create a new playlist right from your profile, or use buttons beside each playlist to share them with others. Next to each artist’s name, there also are buttons that let you follow the artist on Spotify — before, you’d have to click into the artist profile to do so. This could be particularly useful if you had visited someone else’s profile and were discovering new artists through their activity.

Under the “Discover more features” section on the new profiles, users are pointed to other things they can do on Spotify — like find live events, “like” more songs to improve their recommendations, create Blends with friends, check out Spotify’s new audiobooks and more.

The profiles also include a message at the bottom that reads “View more cards,” which indicates there will be future additions coming to this space beyond the playlists and recently played artists. But this feature isn’t fully built out yet — Messina told us that, when clicked, the in-app message reads “there’s nothing to see here yet” and informs users that Spotify is “busy building more content for you — coming soon.”

(May we suggest incorporating podcast recommendations into this experience, please?)

These changes would make sense as part of Spotify’s broader focus on discovery that’s driving its most recent app updates. That is, instead of just showcasing a user’s basic information and activity, these redesigned profiles would allow people to explore more of what Spotify has to offer while also making it easier to find and enjoy new artists and music directly from someone else’s profile with fewer clicks.

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Apple spotted developing a ‘multiview’ feature for watching sports on Apple TV

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Earlier this month, YouTube TV launched a new “multiview” feature that allows viewers to watch up to four streams of sports content at once. Now it looks like Apple TV is working on a similar option. Though Apple’s streaming device already supports a picture-in-picture mode, new code discovered in the latest iOS beta points to a possible four-up multiview feature in the works.

The discovery was found in the iOS 16.5 beta 1 build by developer Steve Moser, which was first reported by the Apple news site 9to5Mac.

Like the YouTube TV feature, the focus for Apple’s multiview experience now in development seems to be targeting supporting sports content more specifically. That decision makes sense not only because of the broader competitive landscape — including multiview options on services like YouTube TV and Fubo — but also because of Apple’s more recent investments in streaming sports content.

Last year, the Cupertino-based tech giant announced its first-ever live sports deal with Major League Baseball to bring a number of games exclusively to Apple TV+ in multiple countries, including the U.S. It then began streaming Friday Night Baseball during the 2022 season, which was offered to viewers without the need for an Apple TV+ subscription. This year, the free offering was dropped and the games now require an Apple TV+ subscription, but the service is now available to subscribers in 60 countries worldwide instead of the original 13.

The company also last year signed a 10-year streaming deal with Major League Soccer to stream every MLS match starting in 2023. However, Apple reportedly exited talks to secure the rights to the NFL Sunday Ticket over issues that had to do with the limitations on the package, including the ability to stream games worldwide, among other things.

Still, it’s clear that Apple sees sports content as an area of investment for its streaming service, which would make a feature like multiview more useful to Apple TV customers.

The new report noted that references to multiview had appeared in the iOS codebase previously, but the new beta saw more references than before which indicates the feature is now being more actively worked on. Moser told TechCrunch there was a reference to “Watch in Multiview” from four weeks ago, for instance.

The code also reveals more about what to expect from the offering, including how it appears to be tied to Apple’s TV app, as opposed to being a feature that would work across Apple TV devices. Plus, it seems that the end user may be prompted when browsing sports content in the app to try the option — for example by asking the viewer if they want to watch in fullscreen mode or in the “Multiview” mode.

Apple hasn’t announced the feature officially and would never confirm in-development plans, as a general rule. However, a recent Bloomberg report indicates that the company’s next big software release, iOS 17, will ship with several “nice to have” features. What those features may be is not yet clear, but multiview could possibly be among them.

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Google’s new ad transparency center will keep track of a brand’s previous ads

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Google is launching a new ad transparency center that will let users search for verified advertisers and their campaigns across all of the company’s platforms including Search, Display, and YouTube.

This new transparency center — which is accessible directly via this link and through the My Ad Center page — will let you search for ads from a brand, in what region those ads were shown, and the time they last ran a campaign along with the format. Users can like or block the ad or even report it for violation of Google ad policies if those ads show dangerous products or inappropriate content for instance. The Center is starting to roll out today and will be available to all users over the coming weeks.

Notably, Google launched the My Ad Center hub last year which lets users see information about ad topics, brands, and the recent ads they saw across Search, YouTube, and Discover. Users can tweak these settings by removing topics or brands or turning off personalized ads entirely. It’s important to remember that this doesn’t mean you won’t see any ads. It just won’t be based on your preferences and search data.

Google said that, after the launch, 20% of the 70 million visits to the My Ad Center page were to adjust ad preferences. Given that billions of people use Google’s platforms, this number doesn’t seem that impressive.

The Mountain View-based company said it is introducing this new transparency center so customers can know more about unknown brands and check if they have been verified by Google.

Image Credits: Google

“We’re committed to protecting our users by creating a safer, more trustworthy, and accountable ad experience. With the Ads Transparency Center, you’re never in the dark about the ads you see on Google,” Alejandro Borgia, Director of product management for Ads Safety said in a statement.

Google has been trying to provide more data on brand advertising through the company’s platform.

Last September, Google started to give users access to an advertiser’s history. A month later, the tech giant updated its “Ad” tag to “Sponsored” on mobile search for better visibility. Plus, it moved the tag above the URL instead of showing it next to the link address.

The search giant also launched an Ad Safety Report highlighting its effort towards thwarting malicious ads. The company said it blocked or removed 5.2 billion ads, restricted over 4.3 billion ads, and suspended 6.7 million advertiser accounts.

Google noted that last year it expanded its financial service certification program to 11 countries including the U.K., Australia, and Singapore. This project, aimed at stopping financial fraud, requires advertisers to show that they have permission from local authorities to promote their products and services. Google mentioned that in the last year it updated or introduced 29 ad-related policies to protect consumers.

The company’s ad business, which is its biggest revenue driver is facing scrutiny in the U.S. In January, the Department of Justice accused Google of abusing its monopolist position in the ad market. Eight states including New York and California joined the DoJ in a complaint aiming to “halt Google’s anticompetitive scheme, unwind Google’s monopolistic grip on the market, and restore competition to digital advertising.” Earlier this week, Google’s parent Alphabet asked a Federal judge to dismiss the case.

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