Chinese short video-sharing app TikTok has acknowledged that content produced by disabled users was deliberately suppressed by the firm’s moderators in a bid to prevent these users from becoming victims of bullying, the media reported. Facing criticism, TikTok acknowledged that its approach had been flawed, the BBC reported on Tuesday, adding that the measure was exposed by the German digital rights news site Netzpolitik.
Disability rights campaigners termed the strategy “bizarre”.
A leaked extract from TikTok’s rulebook gave examples of what its moderators were instructed to be on the lookout for: disabled people, those with Down’s syndrome and autism, people with facial disfigurements, and people with other “facial problems” such as a birthmark or sight squint.
Such users were “susceptible to bullying or harassment based on their physical or mental condition”, according to the rulebook.
The moderators were instructed to restrict viewership of affected users’ videos to the country where they were uploaded, according to an unnamed TikTok source quoted by Netzpolitik.
The moderators were told to prevent the clips of vulnerable users from appearing in the app’s main video feed once they had reached between 6,000 to 10,000 views, said the report.
A spokesman for TikTok admitted that it had made the wrong choice, the BBC reported.
“Early on, in response to an increase in bullying on the app, we implemented a blunt and temporary policy,” he was quoted as saying.
“This was never designed to be a long-term solution, and while the intention was good, it became clear that the approach was wrong,” the spokesperson told the BBC.
How a16z’s investment into Adam Neumann further solidifies the ‘concrete ceiling’ – TechCrunch
It was the fundraise heard around Twitter.
Adam Neumann, the infamous entrepreneur behind WeWork, raised a stunning $350 million from Andreessen Horowitz for a yet-to-launch real estate company called Flow. The investment gave Neumann’s latest venture a more than $1 billion valuation, as reported by The New York Times, and came amid what is supposed to be an investor pullback in a bear market.
It is the largest individual check a16z has ever written and the second time the firm backed a Neumann-founded company this year.
There is no need to rehash every single thing that Neumann did wrong; AppleTV+ did that already in the miniseries “WeCrashed.” His calamitous tenure at WorkWork garnered him a reputation for worker mismanagement and he led his company to a disastrous IPO. He nevertheless walked away with a roughly $1 billion exit package. He failed up, and the announcement of his a16z round was a reminder that he is still failing up.
“The news [of Neumann’s raise] was not shocking to me,” Nicole Tinson, the founder of the inclusion platform HBCU 20×20, told TechCrunch. “I actually anticipated this because discrimination in funding is no different than discrimination in any avenue.”
One cannot out-educate, out-network and out-assimilate the systemic barriers designed to discriminate against them.
The news put reality in a harsh light, a breaking point for many. Women are tired of shattering glass ceilings; their hands are slashed from the dropping shards. Some founders are also exhausted from taking swings at the concrete ceiling, where gender, racial and often socioeconomic conditions combine to create a discriminatory barrier so strong it cannot shatter like glass; it’s sturdy like concrete and must arduously be drilled through.
SAIC Mobility Robotaxi valued at $1B after $148M Series B – TechCrunch
SAIC Mobility Robotaxi, an arm of state-owned Chinese automaker SAIC aiming to launch a commercial robotaxi service, raised $148 million (RMB 1 billion). The funds will be used to scale its robotaxi service in China, which it will operate in partnership with autonomous vehicle company Momenta.
SAIC Group led the Series B round that also saw participation from Momenta, Gaoheng Management Consulting and other institutions. The funding brought SAIC Mobility’s total valuation to more than $1 billion, according to the company.
SAIC Mobility’s robotaxis are powered using Momenta’s “Flywheel L4” technology, which is designed to use deep learning rather than a rules-based, machine learning approach. Momenta contends that the technology allows the robotaxis to quickly iterate and improve its algorithms.
The funding comes eight months since the two companies launched two 100-day trials in the cities of Shanghai and Suzhou. The pilot, which launched in December, tested a fleet of 60 vehicles, all of which had a safety driver behind the wheel at all times. SAIC says it reached a daily order volume of about 20 rides per vehicle, and that its overall user satisfaction rate was 98%. About 80% of riders used the service two or more times after their initial experience, according to the companies.
The next step is to advance SAIC’s trial in Shanghai and Suzhou into a service as SAIC Mobility gears up for eventual commercialization. Local regulations don’t support commercialization and SAIC wants to be ready when new regulations are released early next year, according to a SAIC spokesperson.
With Momenta on its side, SAIC Mobility has a good chance of scoring a commercial deployment permit in Suzhou. The company has a joint venture with the Suzhou branch of the state-owned Assets Supervision and Administration Commission of the State Council (SASAC), which has oversight of more than 100 large state-owned enterprises, to “scale up” robotaxi deployment in the city.
Launching in Shanghai will put SAIC Mobility in competition with other big players, like Baidu, which also has an autonomous ride-hailing service, Apollo Go, in the city. Baidu also recently got the green light to operate a commercial robotaxi service, without a human driver present, in Wuhan and Chongqing. Baidu is also operating Apollo Go commercially in Beijing, with a human safety operator present, alongside Pony.ai.
Momenta and SAIC have said in the past that they aim to deploy 200 vehicles across China by 2022. To reach this aim, the two companies will use the Series B to buy and develop more vehicles, more than doubling the current number in its fleet, and to continue to improve on both the ride-hailing app, as well as the autonomous capabilities of the vehicles, said the spokesperson.
“SAIC Mobility Robotaxi’s success is the organic combination of ‘operational experience’ and ‘leading autonomous driving technology,’” said Cao Xudong, CEO of Momenta, in a statement. “Our two companies together will continue to develop the technology, products and commercial implementation to meet the future and diverse travel needs of end users. We believe that this will become the industry benchmark for autonomous driving and in-depth cooperation between leading car companies and operating platforms, and the future of scalable [uncrewed] driving.”
Pomelo exits stealth mode with $20M seed to rethink international money transfer – TechCrunch
Eric Velasquez Frenkiel had a seemingly simple thought when visiting his family in the Philippines, impressed by the cashless economy that had formed. Instead of sending money to his family once a year – a costly, fee-heavy affair – why can’t he just leave his credit card there?
As with many things in fintech, it wasn’t that simple. But the seed of the idea made the former enterprise chief executive turn his career into a bet on one of fintech’s most elusive problems.
Pomelo, Frenkiel’s new startup launching out of stealth today, wants to make it easier to send remittance payments and conduct international money transfer, with a credit twist.
To execute on that vision, Pomelo has raised a $20 million seed round led by Keith Rabois at Founders Fund and Kevin Hartz at A* Capital, with participation from Afore Capital, Xfund, Josh Buckley and the Chainsmokers. The round also included a $50 million warehouse facility, which will allow Pomelo to give upfront cash to people who want to make transfers.
Venture investors are not the only cohort showing interest; over 120,000 people have joined Pomelo’s waitlist over six months, according to Frenkiel. (It’s important not to confuse this Pomelo with another Pomelo, a fintech-as-a-service platform for Latin America that has raised $9 million in funding). Oh, fintech.
Here’s how the startup works: if someone wants to send money overseas, they make a Pomelo account, which comes with up to four credit cards. The creator of the account – let’s just assume that they’re the one that is sending the money – can set limits, pause cards and view spending habits.
Pomelo’s key tweak is around credit. Senders can give cash, in the form of credit, to family members – which the startup thinks will help with instant access to funds, fraud and chargeback protection and, for potential immigrants that may use this to send money back home, a way to boost one’s credit score with more transaction history.
Challenges still await any fintech, whether traditional or scrappy upstart, that is betting its business on backing potentially risky individuals. For example, Pomelo doesn’t want to rely on credit score when deciding whether or not to trust a sender, because the metric historically leaves out those who don’t have a bounty of access to financial literacy or spending.
“If you do have a credit score and you have enough credit history, you would get up to $1,000 a month,” Frenkiel said. “But if you don’t have credit or wish to improve your credit, we give you a credit builder.” Customers are invited to supply a secure deposit, so that there’s a way to prove creditworthiness down the road, and Pomelo is able to “actually balance the need to extend credit but also ensure we stay in business long term.”
International money transfer continues to be an expensive affair for senders. Unsurprisingly, that pain point has led to a plethora of startups. Startups offer a sliding scale proposition, meaning it costs more to send more money, or a flat-fee value proposition, with a $5 fee for all transfers regardless of size. Per the World Bank, around 6% of a total check is removed via fees and exchange rate markups.
Rethinking remittance thus feels like a common pitch. Frenkiel says that Pomelo’s closest competitors are Xoom and Remitly, although he thinks they differentiate in two keys ways: the focus on credit, and a “fundamentally new revenue model.”
Pomelo doesn’t make money from senders via transfer fees, instead leaning its business on interchange fees paid by merchants. “You shouldn’t have to pay money to send money,” Frenkiel adds.
While interchange fees have their own slew of issues as a business model, let’s end with some insurance: both Visa and Mastercard were interested in partnering with the startup, but the latter won the deal.
“MasterCard allows us to work in more than 100 countries,” Frenkiel said. “Obviously, we’re starting off with a few, but the idea is that there’s far more endpoints to take MasterCard or Visa than having banking as a prerequisite to send money… we hope we can eventually deliver a product to wherever MasterCard is accepted around the world. ”
The startup is servicing the Philippines, but soon plans to expand to Mexico and India as well as other geographies.
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