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Tinder doubles down on its casual nature, as Match invests in relationship-focused Hinge – TechCrunch

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Tinder has never really shaken its reputation among consumers as a “hook up” app, instead of one designed for more serious dating. Now, it seems Tinder is planning to embrace its status as the default app for younger users who aren’t ready to settle down. According to Match Group CEO Mandy Ginsberg, speaking to investors on its Q3 earnings call this morning, Tinder is preparing to launch its first-ever brand marketing campaign that will promote the “single lifestyle” with billboard campaigns and other digital initiatives.

The move is something of an admission that Tinder isn’t working for helping people find long-term relationships.

“Tinder was such a phenomenon when it launched and spread so quickly that the market defined the brand, versus the business defining the brand,” said Ginsberg, referring to its “hook up app” reputation.

“Tinder’s brand particularly resonated with 18 to 25 year-olds because it provides a fun and easy way to meet people. Tinder sometimes gets a bad rap for being casual,” she then admitted. “But keep in mind that people in the late teens and early 20s are not looking to settle down. It is a time to explore and discover yourself, meeting lots of people and being social.”

Tinder’s new marketing campaign will focus on the “single journey,” the exec said.

The dating app maker has already started publishing content that’s relevant to this “single lifestyle” on its Swipe Life website with stories relating to dating styles, travel, food, and more. For example, some of its recent articles have included things like: “7 Exit Strategies for Terrible Dates,” “Tinder Diaries: Which of these 5 Guys Will Get the Date?,” and “Study Abroad Hookup Confessions.”

Definitely not material for the relationship-minded.

Now, the company will promote Tinder’s “single lifestyle” even further with billboards across major cities throughout the U.S., as well as on digital channels.

The campaign’s goal, explained Ginsberg, is about “further reinforcing how Tinder can enable users to make the most of this fun and adventurous time in their life.”

It’s not difficult to read between the lines here: Tinder’s business model succeeds among people who want to stay single. It succeeds when they’re retained in the app, continually swiping on to the next person they want to meet.

To be fair, Tinder has never really invested in many features that push people to go on dates or exit its app. Instead, it has added addictive features like an in-app news feed – like a social network would have – and tools that enhance in-app chats, like sharing GIFs.

If Tinder was Match’s only dating app, this narrow definition of an app for those embracing their “single lifestyle” would be a problem.

But Match’s strategy has been to diversify its lineup of dating apps. Now it’s a majority owner of dating app Hinge, whose focus has been on helping people get into relationships. In other words, when people are fed up with the ephemeral nature of Tinder, they can just switch apps – while remaining a Match customer, of course!

The company also says it will invest more in Hinge going forward – a move that’s not unrelated to the decisions Match is making around Tinder. 

In fact, in another admission that Tinder wasn’t serving those in search of relationships, Ginsberg said Hinge will help the company to address the “previously underserved” audience of 20-somethings looking for a serious relationship.

She speaks of how Hinge’s user interface is clean and simple, and encourages people to be more thoughtful in their initial conversations. It’s a stark contrast to Tinder, which certainly does not.

Hinge downloads have increased five times since Match invested, the company also noted. It’s gaining traction in major cities throughout the U.S, including New York, as well as in international markets, like London.

The plan is to make Hinge the anti-Tinder, then pull in users as they exit Tinder in search of something real. The company said it’s going to increase the marketing spend on Hinge to drive awareness of the app across the U.S.

“We see a real opportunity to invest meaningful dollars in both products and marketing at Hinge to drive long-term growth,” said Ginsberg.

“We think it addresses a great gap in the market,” she continued. “If you think about when Tinder came into the market six years ago, it brought a whole new audience of young users, particularly college-age users. As they start to age…having a product that’s oriented to serious [dating] – but sort of mid-to-late 20s – is really compelling for us,” she added.

Tinder has evolved over the years from casual dating to include those who are more serious. But with Match’s decision to focus on those not looking for lasting relationships, it risks losing some users going forward. The challenge for the company is to pick them up in another dating app it owns, and not lose them to Bumble…or to an exit from dating apps altogether.

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Smartphone sales down 6% as chip shortages begin to impact market – TechCrunch

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Canalys reported this morning that global smartphone sales are off 6% this quarter, and it’s not because of lack of demand. It’s due to the worldwide chip shortage.

The pandemic has had a negative impact across supply chains, and chips have been particularly hard hit. Canalys principal analyst Ben Stanton says that manufacturers are trying to keep up as best they can, but the chip shortage is a legitimate roadblock right now. “On the supply side, chipset manufacturers are increasing prices to disincentivize over-ordering in an attempt to close the gap between demand and supply. But despite this, shortages will not ease until well into 2022,” he said in a statement.

What did the market look like this past quarter as a result of these supply chain issues? Well, the usual suspects maintained their market share positions with Samsung holding steady year over year at 23%. Meanwhile Apple saw YoY sales increase 3% to 15% this quarter. Xiaomi held steady in third place at 10% with no change YoY.

Canalys Smartphone marketshare chart for Q32021.

Image Credits: Canalys

Manufacturers have to be concerned at this turn of events, especially as we head into the crucial holiday shopping season. Apple released the new iPhone 13 at the end of September, too late for this quarterly report, but no doubt timed for the shopping season. The chip shortage issues could put a damper on its plans. Even though both Samsung and Apple make their own chipsets for their mobile devices, each company is still feeling the impact of the chip component shortage.

As a result, Stanton says it will be unlikely consumers will see any cost cutting this year, as manufacturing costs continue to spiral upward. Instead, he anticipates that we may see more bundling of phones with other devices as a buying incentive. “Customers should expect smartphone discounting this year to be less aggressive. But to avoid customer disappointment, smartphone brands which are constrained on margin should look to bundle other devices, such as wearables and IoT to create good incentives for customers.”

CNBC reported just yesterday that the consumer chip shortage could persist even longer than Stanton is predicting, perhaps as long as two to three years, according to president of Hisense, Jia Shaoqian, whose company makes devices like home appliances and consumer goods.

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Google modernizes US mobile search results with continuous scrolling – TechCrunch

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Google announced today it’s changing the way search works on mobile devices, initially in the U.S. Now, when you reach the bottom of a set of search results on your phone, you won’t have to tap to go to the next page. Instead, the next set of results will automatically load so you can continuously scroll down to see more information.

The change will roll out on the mobile web and will be supported on the Google mobile app for both iOS and Android in the U.S. for most English-language searches for the time being. Because it’s a staggered release, you may initially encounter some results which scroll and others that do not.

While most people find what they’re looking for in the first few results, says Google, those who are looking for additional information tend to browse through four pages of search results. That’s why the company is making the change, we’re told. Now, those users will be able to more seamlessly move between pages without having to click the “see more” button at the bottom of the page.

Google notes this could be helpful in particular for searches where people are looking for a variety of ideas or inspiration on a given topic, instead of just quick answers.

However, there are other benefits of this design, as well, which Google did not reference.

For starters, the continuous scroll doesn’t force you to stop at some arbitrary point in your search then tap a link to move forward — a holdover from the desktop era of web search. That “click for more” type of design feels outdated in a world where in-app feeds — like Facebook’s News Feed for instance — present a never-ending stream of information and updates. And by continuing to scroll, Google’s users may end up spending more time in the app where they’ll also see more ads.

The continuous scroll could also give Google more flexibility in terms of ad placement. Instead of limiting ads to the top of a results page, they could be inserted amid the search results as you move down — more like how ads on social networking feeds appear.

While Google didn’t publicly detail its plans for ads with this change, the company told us upon follow up it will redistribute the number of text ads that appear between the top and bottom of pages for U.S.-English mobile queries. Now, text ads will show at the top of the second page and beyond, while fewer text ads will show at the bottom of each page. But, there is no change to how Shopping and Local ads show at this time, we understand.

In addition, as Google Search has become cluttered with info boxes, search suggestions, products to buy, and buttons that take you to other search verticals, like Videos, it’s become more difficult to tap the correct button to move forward in the search results. This is particularly true because Google will shade other buttons darker in hopes of catching your eye and encouraging a click to another destination.

The change to search follows a modern redesign of the results page on mobile announced earlier this year, which focused on making search results easier to read through the use of added whitespace in some areas and color in others; a larger, bolder font (Google’s own, in fact); and a move away from rounded, shaded boxes in favor of straight lines; among other things.

However, that change was more about how the search results looked, not how they functioned.

Google says the new continuous scroll will begin to roll out today in the U.S.

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Spotify expands access to its in-car entertainment device ‘Car Thing’ – TechCrunch

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Spotify’s in-car entertainment system known as just “Car Thing,” launched this spring on an invite-only basis, is now becoming more broadly available. The company announced today Car Thing will become available to U.S. users who want to purchase the $79.99 device. Previously, Spotify had distributed the product for just the cost of shipping during its limited release testing period, noting that this was Spotify’s first hardware and it wanted to “get things right.”

Now, Spotify says U.S. users who had previously signed up for the Car Thing waitlist will be offered the ability to purchase the device ahead of others. However, any current Spotify user — free or Premium — can sign up for the Car Thing waitlist. The product will roll out to these customers in time.

The device requires a Spotify Premium membership (either an Individual, Family or Student plan). Users will also need a smartphone for the mobile data. But you won’t need a paid subscription in order to enter your name on the waitlist at this time.

The device itself is a lightweight (3.4 oz.), thin (4.6″ x 2.5″ x 0.7″) music and podcast player that offers a combination of voice control, knobs, buttons, and a touchscreen display for navigating its menus and selecting the media you want to hear. Through Car Thing, users can access Spotify’s entire catalog of music and podcasts while in their vehicle.

The idea is to offer a way for vehicle owners without built-in infotainment systems, like Apple CarPlay or Android Auto, to have an easier way to access Spotify’s personalized listening experience.

Car Thing can be mounted inside the car in a number of different ways, thanks to the variety of different mounts that ship alongside the gadget along with a car charger and USB-C cable.

Image Credits: Spotify

Its main interface features four preset buttons that let you save your favorite content for quick access. By default, these are configured with your Liked Songs and Spotify’s Daily Drive and Morning Commute playlists, with the last preset empty. You can change any of these to match your own preferences.

You can also speak to Car Thing using the “Hey Spotify” voice commands, which the device receives through its four microphones at the top. Currently, Spotify’s policy regarding its use of voice data explains the company will collect recordings and transcripts of what you say along with information about the content it returned to you, and may use the data to improve the feature over time.

Since its limited launch earlier this year, Spotify has already released some software updates aimed at improving the Car Thing experience. The company says it will continue to do so in the future, as well, as the device rolls out to more people.

Spotify did not say how many Car Thing devices have been shipped to date.

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