Tired of cleaning up after take-out or getting hangry waiting at your table in restaurants? Well Uber Eats is barging into the dine-in business. A new option in some cities lets you order your food ahead of time, go to the restaurant, then sit down inside to eat, a tipster from competing dine-in app Allset tells us. We tested it, and Uber Eats Dine-In even waives the standard Uber delivery and service fees.
Adding Dine-In lets Uber Eats insert itself into more food transactions, expand to restaurants that care about presentation and don’t do delivery and avoid paying drivers while earning low-overhead revenue. Uber’s Dine-In option is now available in some cities, including Austin, Dallas, Phoenix and San Diego, where it could save diners time and fees while helping restaurants fill empty tables and waiters earn tips. But it also could coerce more restaurants to play ball with UberEats if their competitors do, eating into their margins.
Uber confirmed the existence of the Dine-In option, telling me, “We’re always thinking about new ways to enhance the Eats experience.” They also verified there are no delivery or service fees, and restaurants get 100% of tips left in-app by users. However, we found some items were silently marked up from restaurants’ listed prices in both Uber Eats Delivery and Dine-In options, which could help it make some money directly from these purchases. We also discovered this buried Uber Help Center FAQ with more details.
Uber has been rapidly experimenting with Uber Eats, trying discounted specials, Uber Eats Pool, where you pay less for slower delivery, and $9.99 unlimited delivery subscriptions. It’s steadily becoming an omnivore.
How Uber Dine-In Works
Dine-in appears next to the Delivery and Pick-Up options across the top of the Uber Eats app in select cities. You order from the menu and can choose to go eat “ASAP” or in some cases schedule when you want to arrive and sit down. You’ll be shown how long the food will take to prep, distance to the restaurant, your price and the restaurant’s rating. You’ll then be notified as the order is prepared and approaches readiness. Then you just deliver yourself to the restaurant and the food is ready to be served as soon as you sit down. You can add a tip in-app or on the table.
Uber Eats should obviously make it easy for you to hail an Uber with the restaurant as the pre-set destination. An Uber spokesperson called that a good idea but not something it’s doing yet. Back in 2016, Uber tried a merchant-sponsored rides option where you’d get a rebate on your travel if you spent money at a given store. You could imagine restaurants that want to show off their ambiance giving customers some money back if they come across town to eat there.
The new feature could spell trouble for other dine-in apps like Allset that’s been in the business for four years. Users might also opt for Uber Eats Dine-In over restaurant reservation apps like OpenTable and Resy. Why waste time waiting to order and for your food to be cooked when you could just show up as it comes out of the oven?
“I think that more delivery players will be tapping into dine-in space. It’s all about convenience and time saving. But it’s going to be very difficult for them, given their focus on delivery,” Allset CEO Stas Matviyenko said of Uber becoming a competitor. He believes dedicated apps for different modes of dining will succeed. But Uber Eats’ ubiquity and its one-stop-shop model for all your dining needs could make it stickier than a dine-in only app you use less frequently.
With Dine-In, Uber could aid restaurants that are empty at the start or end of their open hours. Last year we reported that Uber Eats was giving restaurants prominence in a Featured section of the app to drive up demand if they offered discounts to customers. Similarly, Uber could let restaurants entice more Dine-In customers, especially when foot-traffic was slow, by providing discounts on food or subsidized Uber transportation. Better to knock a dollar or two off an entree if it means filling the restaurant at 5:30 or 9:30 pm.
And now that Uber Eats does delivery, take-out and dine-in, it’d make perfect sense to offer traditional restaurant reservations through the app as well. That would pit it directly against OpenTable, Resy and Yelp. Instead of trying to own a single use case that might only appeal to certain demographics in certain situations, Uber Eats’ strategy is crystallizing: be the app you open whenever you’re hungry.
[Postscript 7pm PT: You could view the minutes typically spent being seated, perusing the menu, and waiting for your food to be served as either “friction” to eliminate for efficiency, or quality time you should spend with your meal mates. Both are valid perspectives, but I don’t think there’s anything wrong with being given a choice. For some people who eat alone, it could be quite nice to be able to cut down the wait, perhaps encouraging them to dine in public more often. And really, hasn’t Uber always been about “saving” time that could have been spent meaningfully if not for its raw pursuit of delivering convenience?]
Spotify releases a new exclusive podcast hosted by Kim Kardashian • TechCrunch
Today, Spotify released the first two episodes of the new original podcast “Kim Kardashian’s The System: The Case of Kevin Keith,” narrated by reality TV star Kim K and true-crime producer Lori Rothschild Ansaldi. The series will be available worldwide and is free for all Spotify listeners.
The podcast will have eight episodes in total and explore the story of Kevin Keith, who was convicted of a triple homicide in 1994. For 28 years, Keith has been trying to prove his innocence. Kardashian and Rothschild Ansaldi will work with investigators and experts to demonstrate how the legal system is broken, Spotify wrote in its release.
New episodes of “The System” will be released on Mondays.
Kardashian has been open about her thoughts on the flawed justice system and is currently pursuing a career as a lawyer. She passed the “Baby Bar” exam in California and claims to have plans to open her own law firm in the future.
Kardashian entered a deal with Spotify in 2020 to produce and host an exclusive podcast for the music streaming platform. Her podcast deal joins other celebrities who have inked with Spotify as part of the company’s strategy to expand its exclusive audio offerings. Also, in 2020, Spotify closed a deal with Prince Harry and Meghan Markle.
“The System” podcast launched on the same day that the SEC charged Kardashian for “unlawfully touting a crypt security.” Kardashian settled the case and paid $1.26 million.
Mad Realities’ Devin Lewtan talks onboarding new crypto users through content at TC Sessions: Crypto
If crypto is going to reach “mass adoption,” the industry still has a lot of people it needs to bring on board. Approximately 83% of U.S. adults haven’t ever invested in, traded or used cryptocurrency, according to a Pew Research Center survey conducted this summer.
While many builders and investors agree that it’s still relatively early in the life cycle of blockchain technology, there’s less of a consensus around exactly what applications will catalyze widespread adoption. Consumer-facing crypto startups are trying to build intuitive products that have low barriers to entry, but how will they actually convince people their products are worth using?
Mad Realities, an audience-owned TV production studio, is betting on content and entertainment as the next big on-ramp for the crypto-curious. The company debuted an interactive reality dating show called “Proof of Love” this year that engaged audience members through NFTs and attracted $6 million in seed funding from investors, including celebrity Paris Hilton and crypto venture firm Paradigm.
That’s why we are delighted to have Mad Realities co-founder and CEO Devin Lewtan at TechCrunch Sessions: Crypto in Miami on November 17, where we’ll discuss competitive dynamics in web3 media, how to make web3 products accessible and easy to use, and the opportunities and challenges Lewtan sees ahead as her company tries to recruit Gen Z into crypto.
Before co-founding Mad Realities, Lewtan was a product engineer at Sequoia-backed Clay.run and a founder of the viral Clubhouse show, Shoot Your Shot: NYU Girls Roasting Tech Guys, which went viral on Clubhouse during the peak days of the pandemic.
Lewtan and her co-founders are all in their twenties and remain deeply plugged into digital culture trends, so we’re especially excited to chat with Lewtan about how Mad Realities can continue to stand out in a sea of viral video content.
Take advantage of our special launch pricing — save $250 on General Admission passes while supplies last. Buy your pass today, and then join the web3, DeFi and NFT communities at TC Sessions: Crypto on November 17 in Miami.
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Draymond Green will flip the script at TechCrunch Disrupt • TechCrunch
Golden State Warrior and four-time NBA champion Draymond Green will take the stage at TechCrunch Disrupt on October 18–20 in San Francisco — and get ready for a plot twist.
He will bring his popular podcast, “The Draymond Green Show,” to the Disrupt stage with a very special guest — himself. Turning the tables, Green will hand host duties over to TechCrunch’s own Brian Heater for an interview covering the star athlete’s thoughts on disrupting media, podcasting and sports commentary.
Never one to shy away from straight talk, Green told CNBC of his desire to become a billionaire by the time he hits 40. He’s made several investments along the way, including Smile Direct Club, Blink Fitness gyms, Lobos 1707 (along with LeBron James) and Uninterrupted — part of James’s SpringHill Company.
For his most recent acquisition, Green teamed up with Kevin Love of the Cleveland Cavaliers — along with James and other investors — to purchase a Major League Pickleball team.
We can’t wait to hear more about where Green might focus future investments, his perspective on becoming a disruptive media mogul and how that billionaire status is coming along.
Green’s main gig, of course, is power-forward for the Golden State Warriors. He’s a four-time NBA champion, four-time All-Star, a two-time member of the All-NBA Team, a five-time member of the NBA All-Defensive Team and a two-time Olympic gold medalist.
His off-court career rose to new heights this year when he became the first active NBA player to sign a broadcasting deal with TNT. His podcast, “The Draymond Green Show,” features A-list guests and real talk from Green. He regularly appears on a variety of programs, is a voice-over artist and an executive producer of multiple entertainment endeavors. Green also stars in Prime Video’s “The Sessions: Draymond Green,” “Throwing Bones” and TNT’s “Opening Night.”
TechCrunch Disrupt takes place on October 18–20 in San Francisco. Buy your pass today and find out why Disrupt is the place where startups go to grow.
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